A good bathroom is an essential part of any business where food and beverages are being served. After all, there is a… certain connection between consuming things and the inevitable need to make use of one. This is especially true when you're operating a cafe—as coffee is specifically known for its ability to get things moving.
Now, a good bathroom isn't going to necessarily make a good business—but it might break one. The last thing you want your customers to associate your establishment with is feelings of discomfort and humiliation—two feelings that often result from not being able to make a visit to the room of resting when required.
This employee shared their experience of having their boss demand that the bathrooms be closed completely after a regular customer had a close call slipping on a wet floor (despite proper signage being posted.) In a controversial move, the employee maliciously complied with their boss's order and closed the bathrooms completely, causing chaos within the establishment.
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