'She flags down a manager to complain': Diner orders plain omelette, is infuriated to receive a plain omelette

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    Hand - 'You want an omelette with nothing inside? Okay'
  • 02
    Font - You want an omelette with nothing inside? Okay S OC So my first job was a server at a very popular 24 hour breakfast diner/chain. We had lots of colorful customers. One morning, I'm serving a woman sitting by herself. I ask her what I can get her, and she says she'd like an omelette. We have a list of pre-built omelettes, or you can build your own, so I ask her how she'd like her omelette. "Just a regular omelette, please" she tells me.
  • 03
    Font - "Okay, so you don't want one of the signature omelettes, what would you like inside of yours?" I ask "Nothing, just a regular omelette." She replies with a huff
  • 04
    Font - I pause for a second because this order does occur, but not often. Some people like their eggs scrambled and cooked, then rolled up. "So you'd like an omelette with nothing inside?"
  • 05
    Font - "YES! A plain omelette!" She snaps, now irritated that I've questioned her several times. So I enter the order, a 5-egg omelette with no fillings and no toppings. A few minutes later it comes out, and she is appalled. "What is THIS?!"
  • 06
    Font - Your plain omelette, I reply... "But where is the cheese, or the ham or the onions?!". She is irate. "Ma'am, you ordered an omelette with nothing inside..."
  • 07
    Font - She gets cocky and says "An omelette is eggs rolled up with ham, cheese, and onions! Everything else is extra! You should know this, working at a breakfast place!"
  • 08
    Font - I look at her deadpan and inform her "actually, ma'am, omelette is French for scrambled eggs that are fried and rolled or folded; everything else is extra"
  • 09
    Font - I'm busy so I walk off and help other colorful customers, meanwhile she flags down a manager to complain, who confirms what I told her and points out that in the menu there is, very specifically, a ham cheese and onion omelette with a large picture in the middle of the page. Then tells her she has to re-order her meal and wait a second time. She didn't leave a tip.
  • 10
    Font - Indigo0331 If it's any comfort, she probably wouldn't have left a tip anyway. 9.3k Weasel_Cannon OP. S2 Reply Share 4 What would I do without the 2 dollars she was gonna leave : (
  • 11
    Font - MissRockNerd I'm glad the manager didn't just bow to her demands.
  • 12
    Font - Lord_Ho-Ryu IMO they're not a manager if they do, they're a placater. Especially with something so asinine as this; OP asked repeatedly to confirm her order and not once did her two brain cells spark that it was a weird order to make.
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    Font - Hydro-Sapien Kudos to you for understanding the "plain" order. So many times I order something "plain" and it comes with the stuff I didn't want.
  • 14
    Font - YE Middle_Name-Danger. I worked as a cook, one time an order came in for a goat cheese and sun dried tomato frittata "NO EGGS - Allergy". The chef told a food runner to go get the waiter. The waiter came in and the chef told him we couldn't make the order, the waiter argued (condescendingly) that we could make it "It's simple, just put everything else but the eggs in a pan and cook it." the chef was just shaking his head, the server added "Do I need to go back there and make it?". The che
  • 15
    Font - melted goat cheese with some herbs and veggies and he would not put that on a plate and send it out. The chef walked over to the front of house manager and told them to ask the customer to order something else, something that made sense, or at least confirm that they really wanted a plate of melted goat cheese with herbs and veggies for $25. The customer chose something else. The manager told the server that they were expected to know the menu well enough to explain that type of issue to
  • 16
    Font - PseudobrilliantGuy. You see, folks? This is why you read the fing menu.
  • 17
    Font - ceruleansensei I used to wait tables at a breakfast place and once had a lady freak out that her eggs were runny. She'd ordered them sunny side up.... 135 Reply Share Weasel_Cannon OP. I want my eggs fried, over medium, but not runny I feel you
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    Font - Pennyfeather46 You mean you're not a mind reader? Shocking. 52 Reply Share daggerdragon Karen has to have a mind in the first place in order for OP to read it.
  • 19
    Font - 04 CoyoteHavoc Yep, happens all the time. I work BOH, and had the following... Beet salad, no beets... Herb salad and then ask "what's all the green stuff?" Antipasti salad, no lettuce... Vegan hot wings.... Yes they exist now, they didn't back then. Gluten free prime rib... A garden salad no meat, customer is vegan, heavy ranch. Customer claimed ranch is vegan...
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    Font - Customer who claimed they were allergic to fish ordered a Ceasar Salad, didn't believe there were anchovies in the dressing.... Steak.....FML, learn what the difference is between rare, medium rare, medium, medium well and well done PLEASE! Gluten free pasta before there was gluten free pasta... "No mushrooms, I don't eat fungus, but extra gorgonzola please"...

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