'I am fed up': Boss's girlfriend rejects the way employee does her job, employee maliciously complies and quits

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    Font - -ES WO w Dr. James Be "Boss's girlfriend thinks she knows my job better than I do"
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    Font - Boss' girlfriend thinks she knows my job better than I do, so I decide to comply. The customers aren't happy. LOC Let me set the scene for you: so I've been an apprentice at a small bookstore for the past two years now, only recently passed my exam to make me a certified bookseller. Before that, due to a very toxic work environment during covid times, the only other full-time working employee whom I looked up to as kind of a mentor quit barely 4 months after I started my apprenticeship, a
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    Font - Starting with the store itself: it's really cute, the only problem is it is drowning in old books people drop off all the time and just too much stuff cramped into too little space altogether, resulting in a chaos that makes it very hard to keep everything in check and not lose track of anything. So I've learned to adapt and combat this chaos by keeping lists of basically everything, double checking to make sure everything is in order etc. This will come in later.
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    Font - Now, as for my (ex-)colleagues... I am on pretty good terms with most of them, except for one. Enter: my boss' girlfriend. In the beginning I didn't get why my colleagues didn't like her very much, now, two years later, she is the main reason I will be leaving this job at the end of September because frankly, I am fed up. If I put everything that happened in these two years into this post, it would be very long, so I will just cut to the chase:
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    Font - due to the aforementioned chaos that plagues this store, I double check EVERYTHING to avoid mistakes. This includes customer orders. Basically we get the books, I find out who the book is for, I call the customer to tell them their book is ready to be picked up by them. Sometimes people order more than one book, which is where things can get tricky because not every order arrives at the same time due to an array of factors. Adding to this, we also order used books which has nothing to do
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    Font - Because this happens a lot with orders that include more than one book, I just like to take a quick glance at the computer system to make sure nothing is missing from the order before I call, because in the past two years I've made the experience that people tend to get annoyed after a while if you keep calling them about an incomplete order. So, say you've ordered 5 books and only 4 arrive with the next one probably arriving the day after, we'll wait until everything is complete and THEN
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    Font - Then a few weeks back the girlfriend noticed I was doing this and started to exclaim her dissatisfaction with the way I was handling the customer orders. She thinks doing this quick extra step costs me valuable time that could be spent elsewhere (I would like to add that she spends a lot of the afternoons in the store online shopping and being on phone calls with her daughter) and is all in all completely unnecessary. I thought that this was, excuse my language,
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    Font - a pretty opinion, since she rarely ever does the customer calls. I tried to tell her why I personally think this step takes away the risk of confusion and customers getting annoyed. She then proceeded to tell me ,,well it doesn't matter what YOU think, this is OUR store". This pissed me off because if I weren't there, the store wouldn't be running in the first place (they managed to get almost every other employee to quit with the work environment they've created the past two years
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    Font - and I'm the only one who's in the store every day from 9 to 6). She also made it a point to tell me how she thinks it's rude that I always talk back and always have to have the last word. (I took this pretty personally, I genuinely just want to bring good ideas in and make the work flow as smooth as possible, and if someone comes along with a point like this I feel like I have to make them see my point of view)
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    Font - Anyways, since I won't be in this store much longer and I have run out of s to give I've decided to do just as she told me. Now, say you've ordered 5 books from us. 2 arrive on the first day, you get a call from us. You ask: ,,really, all 5 books are there already?" I say ,,oh no, sorry, only 2 arrived today". Then the next day, another 2 arrive. You receive another call from us. Surely we're calling because everything is ready to go now, right? Right?? WRONG.
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    Font - You see how this might get annoying after a while? So yeah, I just stopped double checking and everything just kinda went downhill from there; at risk of my seeming unprofessional but to my great satisfaction customers are getting more and more irritated which each call where I don't seem to know their entire order, incomplete orders etc. It would have gotten to this point sooner or later anyways since I will be gone with the end of September, it just gives me that little bit of personal
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    Font - TLDR: my boss' girlfriend thinks she knows how to do my job better than me, so I started pissing customers off on purpose by doing exactly what she told me to do
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    Font - +2. mreed 911 3 days ago Certified bookseller? ↑ 1.4k Reply Share
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    Font - cschoonmaker 3 days ago Today I learned that somewhere in this world you have to be certified to sell books. 1.5k Reply Share
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    Font - groovymama98 . 3 days ago Why aren't you telling them why they are getting calls on incomplete orders? This just looks as if you have become incompetent and redundant. 422 Reply Share
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    Font - WritesForDough42 3 days ago What happened? Was there any fallout? Are sales going down? Are they losing money? Does your boss realize his girlfriend is leading to all this?
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    Font - Kelli217 3 days ago Fallout is that 1) customers aren't happy, and b) OP is quitting. There may be more fallout later down the road, such as business dropping off, the store closing, etc., but there's already some fallout mentioned. I don't think rule 7 requires the complete exhaustive account of every bit of fallout... does it?
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    Font - MacDaddyDC 3 days ago I'm curious, I worked at a bookstore a thousand years ago and we just had the customer pay for direct shipping to their home or business. Why don't you guys do that?
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    Font - drageekeksi OP. 3 days ago We do actually offer this service as well! But for some reason a lot of our customers like to come in and pick it up themselves if they don't live too far away. 116 Reply Share
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    Font - Future-Panda-8355. 3 days ago I know it's his girlfriend, but since you are leaving anyway, maybe you should let him know what's going on and tell him why you are leaving.

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