When you work is customer service, sometimes it's easier to hook it up for a customer just to get rid of them. We all know that there's a certain leeway that managers are privy to extend to clients, but that of course is at their discretion. If all of the sudden a snarky Karen starts insulting the manager personally, things might not go as planned for their 'oh-so-important' refund.
In this case, a manager at a fast food restaurant flexes the full power of the managerial override and makes a woman eat her words- and a cold lunch.
Although we've all read stories of angry Karen's fighting for a refund, it's not every day that we get a delicious, and chocolatey, story of instant karma. When faced with a penny pinching Karen in the wild, one manager had the courage to knock her down a few pegs by revoking his niceties. Scroll for the full tale of sass and soft serve. For more saucy stories of people getting pwned in the workplace, check out this one of a guy who messed with the wrong meeting coordinator and got strapped with a 6am board meeting he nearly missed.
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