Employers are determined to replace workers with machines, and, sure, automation and specialized machinery lead to more efficiency, but it's not like the productive workers see any of that increased cash flow anyway.
While employers might hope to one day replace certain roles with automation, AI hasn't come that far yet. Just ask anyone who has gotten stuck talking to an AI on a "customer care" line or ended up messaging a robot that has no idea how to solve your problem and keeps redirecting you to the wrong place. Honestly, there's not really anything "caring" about wasting your customers' time by forcing them to navigate through a poorly automated bureaucratic layer, all to save a few dollars on wages that you had already reduced to minums by outsourcing to countries with no employment protections.
But, while humans might be able to do things that the robots still can't, they, unfortunately, have other functions they need to perform to maintain homeostasis, like drinking water, eating, and going to the bathroom. These are all things that are the ire of oppressive managers.
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