Requiring your workers to complete work-related tasks while off the clock presents a range of moral, ethical, and legal issues. Still, it's incredibly common in certain industries with different policies being put into place that attempt to hide the true intentions. At the end of the day, the design of these policies is to keep costs down, reducing labor by shaving off "unnecessary" time at the end of shifts by requiring workers to clock out before they are completed, which means that workers are completing those "unnecessary" necessary tasks on their own time.
A great example of this is the common practice in retail in which employers schedule workers' shifts to end at the same time the doors are supposed to lock when the work is seldom (if ever) finished at exactly that time.
This worker works at a national chain store and is frustrated with the company's practice of making employees wait for extended periods after clocking out to receive tips and for managers to "walk them out." Despite accommodating availability, the company often holds employees beyond their scheduled out time. The worker is seeking advice on how to address these issues, which collectively impact employees' time and earnings significantly.
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