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'I don't need your help': Guy disregards event credential worker, falls victim to his own hubris and gets to wait

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    Font - Posted by u/Farm-Mediocre "I'm in touch with somebody else that works here, I don't need your help" "OK" S OC I work some certain live events, and a lot of my work is making sure crew members and staff receive a credential to be allowed past security. Back in February for a huge event, I spent one morning going back and forth from our remote office to the security gates when I would get word of the next employee coming up. As a I stood there waiting, a person on our staff I didn't know sh
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    Font - Being IN CHARGE of credential access, I nicely ask the man "are you here with (company name)?" "Yes but I don't need your help. I'm in touch with (other employee who I'm sitting next to at the office downstairs)". "Oh okay.." I say back. He was just too good for me to talk to him. He thought he was better than me. So I decided not to ever look at him or deal with him again.
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    Font - As he stands at security, I end up going back and forth about 5 times to let other employees in with the credentials in my hand. At this point, he is fuming and wants to ask me for help...but it was way more fun to tell him he just needs to talk to (girl who's desk is next to mine)...she was in a meeting for another hour.
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    Font - NightTarot +2 I can't imagine why he thought that was a good idea, just accept the help and talk to your buddy once inside Vote Kitchen-Arm-3288 +2 Reply Share I can't imagine why he thought that was a good idea, just accept the help and talk to your buddy once inside Totally agree! That said... most of the best "Malicious Compliance" are in response to requests that are equally ill-advised. Vote Reply Share
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    Font - Technoght Been in that situation in another field. I could deliver the requestor's change if he would answer a few questions after putting in the ticket, but he demanded it be escalated immediately because it's an important request, thus making him important. My manager had previously instructed our team to never refuse escalation requests. However, he meant escalations from our tier 1.
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    Font - So, I complied and escalated it up to the next group. I took great pleasure in messaging him twice a day for the next few days "to provide him status" (not something my team does) saying I had checked on his request and the escalation team still hadn't touched it. I commiserated with his predicament, let him know I felt bad for him. I told him I wish I could help him but after the ticket was escalated the system wouldn't let me touch it.
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    Font - Finally the escalation team sends the ticket back with a note asking me to fulfill the request. Takes me 10 minutes. As far as I know, he never escalated another ticket.
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    Font - Ceico I'm very often on the other side (just not at events)... have setup access with someone and usually should refer to them... but here is where I do things different - I accept every help and only reference the person; if I need to wait for them, fine. If I don't need to wait, I'm in and can do what I'm supposed to.. In the rare cases where I need to wait, the "helper" usually asks me to wsit in a conference room or some kind of customer area with a cup of coffee/tea at the ready... V

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