'[I] deactivate their keys': Front desk agent discovers special method to get even with Karen customers

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    Rectangle - "I'm so sorry, sometimes these keys are duds"
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    Font - Don't be desk staff at a hotel to the front I worked at a hotel years ago when I graduated high school. Whenever I had a guest checking in I would wait for them to get on the elevator and then deactivate their keys so they'd have to tote their luggage all the way back down and ask for the keys to be rescanned.
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    Font - Yes, I'd have to deal with a customer twice but I always smiled so hard on the inside over their tiny inconvenience. Always hit them with "make sure not to put the key next to your phone or it may deactivate it" or "I'm so sorry, sometimes these keys are duds" (true, but not true in their case).
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    Font - LOUDCO-HD. 1 day ago edited 15 hr. ago • I only did that once, but to the extreme. Guest unloaded on me at checkin about 20 things not related to the hotel; late flights, bad food, roadwork, etc, then demanded an upgrade for all of the inconvenience that he suffered that day. Sorry bro, not only are you not a unobtainium shiny member, as far as I can tell this is the first time you're staying at our hotel. Plus we're sold out, so even if you were the nicest guy around, there's nowhere to
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    Font - Then he wanted to know where the parking garage is, and due to the way our hotel is merged with a shopping centre in our busy downtown, the entrance to the Parkade is actually quite far away, even though the Parkade elevator, eventually does come back to our lobby. At that time, the garage was set up to be opened by a room key. You see where this is going?
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    Font - As soon as he left the desk, I deactivated his card, so he couldn't get into the garage. Also, the garage was at the bottom of a long, winding alleyway, so if the garage door doesn't open, it would be a real Oto have to back up and out of there. When he got back to the desk 45 minutes later, he was bat Crazy livid mad. Screaming and hollering, while I just smiled inwardly. 1.7k Reply Share
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    Font - Adorable-Creme810. 23 hr. ago I think I'm 95% nice, so that time my room key didn't work had I done something inadvertently or was the key a dud? 133 Reply Share
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    Font - String_bean37 OP. 23 hr. ago Haha honestly probably just a dud! Sometimes we'd get a bad batch of new keys and like 50% wouldn't work, very annoying at times. 107 Reply Share
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    Font - thekactuskween 22 hr. ago I used to work at a dry cleaner and had control over coupons. Most people's coupons worked of course. However, a very strange coincidence was that customers' coupons were often invalid or just not working! Imagine that!
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    Font - Vandreeson 1 day ago I never understood why people are to people who can inconvenience them the most. 183 Reply Share
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    Font - satiscop 1 day ago Always, but especially when dealing with people whose work is helping you, try to put at least half a smile in their face, You never know: sometimes it will be soon forgotten, sometimes it will make their day, sometimes it will result in something good for you, sometimes you are the only ray of light in a dark situation.
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    Font - The5thexclamationmrk. 15 hr. ago I was in a hotel last weekend for a funeral. I'd been up since 4am and got to the hotel just before 2pm, local time, which was 4pm my time. I was dead on my feet. I checked in and collapsed on the bed for an hour and a half before getting up. When I passed the front desk later I saw that check in wasn't until 3pm. The nice lady at the desk hadn't said a thing, just checked me in over an hour early. I was so grateful!
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    Font - SunflowerSpeaks - 22 hr. ago Golly, when I went to a nice hotel in NYC, they overbooked and sold my room. (I know just enough Spanish to overhear and understand the backroom conversation.) I was nice as pie, and they asked me, "Would a suite be ok?" I tried for nonchalance, and said, "yeah, that's fine. "And that's why you are nice to front desk staff!
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    Font - LUNA_underUrsa Major. 22 hr. ago edited 22 hr. ago Did you ever get the people that would freak out and panic that the keycard contained their entire personal history and financial information.lol
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    Font - AcrobaticSource3 17 hr. ago "I'm so sorry, sometimes these keys are duds" "...I give them to the guests who are duds"
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    Rectangle - LandoCommando82. 22 hr. ago I love this. You were just keeping balance in the universe. Thank you for your service.
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    Human body - FugaziRules 1 day ago This is a great maneuver
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    Font - Icecubemelter - 17 hr. ago I book at hotels that let me check in on my phone so I don't have to talk to anyone.

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