'It's amazing what can be done when the CEO gets involved': Frustrated customer floods company execs with emails to get them to fix their computer
Using a little insider knowledge, this customer decided to find a solution to their computer problems.
When your computer is broken, your emotions can range from mild annoyance to total panic. After all, many of us work from our laptops, so if they break down, we're out of a place to type out our emails. Getting the computer fixed is a whole process, too. Customer service reps may try to give you the runaround, even after you've waited on the phone for ages. They might try to upsell you products you don't need, which can be infuriating, too. This person had the right idea of how to get their device working once again. And thankfully, they did it without ever being impolite to a customer service rep.
U/Leviathan41911 shared their story of malicious compliance, and people in the comments had a lot to say about the OP's methods. Apparently lots of people already knew about this trick, but I presume you have to do this sparingly. Otherwise, you will definitely be blacklisted from their business!
Check out the entire tale below. Next up, this waiter only got a 10% tip, and he was so unhappy about it that he called out his customers right to their faces.
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