There will be plenty of times in your life when things seem completely unfair. Plenty of these times will involve incorrectly awarded parking infringements…
Should this tenant have just moved their vehicle like everyone else so that the snow plow could do a clean sweep of the lot? Sure. But, by the time they had gotten out there and removed the remaining snow from around their vehicle that should have been the end of it. Just because a rule exists doesn't mean it needs to be enforced to the letter each time, there should always be exceptions when suitable. There was no reason for the tenant's car to be towed once the lot had been properly cleared. But, when it comes to parking infringements and dishonest towing yards, they're always going to be happy to turn their nose away from common sense in order to get a little extra coin. Well, a "little" extra coin is exactly what this towing yard got when this tenant, their victim, paid the entirety of their towing fine in small denominations.
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