'You need to watch your tone, because it's not her fault': Wife stands up for employee when husband tries to pull a Karen

Advertisement
  • 01
    "His wife actually pulled him back and she very sternly said to him; "You need to watch your tone, because it's not her fault."
  • Advertisement
  • 02
    Customer's wife stood up for me Customer rant Around 6 months ago an elderly couple purchased a dryer. Today a young couple came in, and It turned out that the man was the son of the elderly couple who purchased the dryer, and he was there let me know that it was experiencing some problems.
  • 03
    Right from the get-go his tone was you could tell that he was upset but trying to restrain himself. Which I appreciated. I understood that he was just trying to do right by his mom and that he was not upset at me directly but rather the circumstances.
  • 04
    Unfortunately when he realized that I could not do much to help him he very quickly lost his composure. Yeah last time I had a problem like this I did not really know how to react so this time I offered what help I could. HR number, District Manager number, my manager's number, the manufacturer number for the dryer.
  • Advertisement
  • 05
    This guy is just going off, And he's standing there dictating to me what I'm going to do for him. Literally he's saying stuff like; "No you listen to me here's what's going to happen!"
  • 06
    Well finally his wife actually pulled him back and she very sternly said to him; "You need to watch your tone, because it's not her fault. || After that I wrote down all the phone numbers for them, the wife said thank you to me, the guy glared at me and they left the store.
  • 07
    Future_pink719. 2 days ago I'm glad she stood up for you. He is just angry at the situation and the fact that he didn't get results. ↑ 151 Reply Share
  • Advertisement
  • 08
    scroogemcdee - 2 days ago 100% he is mad at the situation, but he should be able to control his own emotions and shouldnt take it out on a retail employee. Some people need to learn how to cope 108 Reply Share
  • 09
    CeelaChathArrna 21 hr. ago • My husband and I try to switch off when one of us is starting to be a ick because we are frustrated. I think we mostly succeed but in this case I also choose the wife, though I would have stepped in sooner. 8 Reply Share
  • 10
    Sonic Dooscar. 10 hr. ago Facts. I had to learn so much restraint being married. I used to get so angry but experiencing something with someone forever that you have to work on will bring about (hopefully) positive changes for most people. My husband works a lot and gets very stressed. He's always in physical pain too. He always calmly warns me if I'm bothering him or tells me when he needs space or else he will have a meltdown. Not
  • Advertisement
  • 11
    anything physical or abusive - never in a million years but boy he can yell! He's not the best at coping and can be a complete when he mentally overloads. I've had to learn patience and especially since I'm a talk it out now person and he's a personal space kinda person. So I give him his space and he doesn't snap - i write down what I feel since he doesn't want to talk right away, and then we speak again 1-3 hours later and he's very calm and we
  • 12
    communicate so much better after his space. I probably also needed to learn space too because I used to yell and scream on the get go and say nasty things. I'm very patient and calm as a person now. I don't raise my voice. I don't spew hurtful things. I don't smother. I also try to do things around the house or other nice things in general to help especially while he is
  • 13
    decompressing and he's super appreciative - that also adds even more peace to the communication. Imagine a year ago instead of me doing that but instead not giving space and yelling - got us nowhere real fast. Switching off makes a world of difference. It's prevented a fight each time. 4 2 Reply Share
  • Advertisement
  • 14
    MonkeyGriz 14 hr. ago I once started the conversation with the receptionist with "I know this isn't your fault, so I apologize in advance. I'm going to be a little upset and aggravated. It's not directed at you even though you're the one receiving it." She laughed and thanked me and said my upfront disclaimer meant a lot to her. It's ok to feel upset, but you don't have to be a complete lick about it. 43 Reply Share ●●●
  • 15
    Putthatinfile13 3 hr. ago Recently had someone yell at me (receptionist) for a good ten minutes then tell me they aren't even sure why their spouse wants them to make an appointment, "they say I yell at them all the time! I don't!" Excuse me, I beg to differ. I'm a stranger and you've been yelling at me for a while now! 1 Reply Share
  • 16
    dumbalter 1 day ago i mean i get it i've been there but i don't understand how people get angry like that. the worst i've done is cried to a customer service employee and they actually helped me even tho they weren't supposed to. like i couldn't return it but i could exchange it and return the new one but they weren't supposed to tell me that.
  • Advertisement
  • 17
    workers absolutely understand the emotion being on the other side of it, but they aren't going to sympathize when you're treating them like (although i know sometimes there is genuinely nothing they could do). that's a good wife, i hope if i ever do go full crazy someday and act up like that someone is there to pull me back too. 47 Reply Share
  • 18
    maybebulls itmaybe 23 hr. ago It's crazy the amount of people who will seem perfectly fine/nice enough UNTIL they don't get their way on something. Then they turn into a demon from raging like they've never been told no before. I feel like I encounter this way more often than I thought I would from grown adults. 6 Reply Share

Tags

Scroll down for the next article

Also From FAIL Blog