'Now they’re asking me to pay even more': Seller insists a customer "support" them with extra shipping money

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    Cheezburger Image 9897568256
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    Vendor of gift I bought asking for more money days after my purchase was finalized...
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    Order #3243765 Ma 16, 2024 Hello, thank you for ordering from our store!! All I want is for all my customers to be happy and satisfied. But unfortunately, the shipping price to Sweden from Vietnam is increasing so much due to the overload of logistics from Vietnam to Sweden.
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    The price now is 16 USD, and we hope y can help us with the extra shipping fee. That means we would like you to support with an additional $8 for shipping. Because each packet currently deducts b advertising costs and etsy fees, which are too high (15%). I only have less than $5 profit left on this order. I hope you accept this offer. Instead of thanking.
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    Am I an for expecting the product to be delivered or to be 100% reimbursed? Their website already had a much higher shipping fee to Sweden compared to other countries and now they're asking me to pay even more for shipping even though I bought the gift almost a week ago?
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    ocer04 I know we're not in AITA, but 100% NTA. I'd be leaving a poor review as well. I expect English is likely a second language here, but overloading the logistics is top quality business
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    AphraHome OP. 'I hope you accept this offer, instead of thanking'. I know it's probably a language mishap, but the seeming passive aggreasiveness is too funny
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    AphraHome OP Update: I refused to pay extra for shipping (already paid for shipping) and now I got an email notifying me that my order has been canceled... this dude
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    DropdLasagna Report the out of him lol 1.3k 50 more replies pikachewsuwu Not to be but like. Doesn't that mean a 100% refund? That's the best possible outcome tbh.
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    Either they were scamming you and you avoided it, or they were telling the truth, and it really just isn't worth it for them to spend several hours hand-making a product for $5 profit
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    (from my understanding Etsy is people selling stuff as a side-gig, not major corporations selling massive amounts of inventory).
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    artie_pdx Pass. Get your refund. I don't know how Etsy works, but I'd definitely report this behavior to them if you can.
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    AphraHome OP I just found another email telling me that a second 'order' has been placed and for me to 'please pay'.... Anyone know how to rapport an Etsy seller?
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    Buddhadevine This is on the vendor. They should have priced items or had specific shipping prices. to compensate. It's not your fault and they should figure it out instead of asking for more money
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    R1V3NAUTOMATA ⚫ I would get the refound and leave, I think thats not normal.
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    AphraHome OP. Yeah, I responded and told him I'm not paying extra and I expect my product to be delivered. A few minutes later Etsy emails me and tells me he canceled the order...
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    MSCOTTGARAND . This is 100% getting customers invested in the order then extorting them for an extra fee after the fact. Any reputable business would adjust their fees upfront not let customers buy something that they like and prey on fomo.

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