'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

Remy Millisky • Writer and Editor

Apr 5, 2024 11:00 AM EDT

There's no stopping customers from being their own worst enemies. They'll do that all on their own, with no help necessary, even from people who actually want to help them.

Customer service representatives are no strangers to weird questions. People in the tech world are constantly having to remind people to plug in their electronics before getting upset that they're not working. Or for those working in food service, people love to ask inane questions like, "Is the chicken pot pie vegetarian?" It almost makes you feel better about your own intelligence to know that people in the world are bothering customer service reps over the tiniest, most easily solved issues.

This person shared their tale to r/TalesFromYourBank, and commenters related to it all too well. Apparently complaints like this dude's are common. What do the customers expect the employees to do: change the phone answering service right then and there? Did they think that stopping into the bank in person would help anything? At least this person learned their lesson for the next time they encounter an automated phone call.

Next, read about a few of the times airports were the worst, like when one person almost paid $10 for one boiled egg and a few cheese cubes.