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'None of my manager's rules apply to her': Barista irritated by manager's double standards towards customers' orders

One barista is confused and annoyed by the rules their manager is making up. They took to r/mildlyinfuriating to share the story. But commenters informed them that they might be looking at things all wrong. 

Their issue revolves around making custom drinks for the patrons of their coffee shop. Some chains embrace the custom drink trend, including all of the Tiktok drinks with names like "Strawberry Cheesecake Frappucino" or "Chocolate Covered Strawberry Drink". (Baristas hate making these, apparently). 

But smaller mom-and-pop places often have strict rules about making drinks that aren't on the menu. These rules might not make much sense to employees: after all, why shouldn't they be able to put a drink in the blender if that's what the customer wants? But that doesn't matter much to the store owners, who just want their employees to blindly follow the rules and stop questioning them. 

Check out the full story, as well as the commentary from folks who wanted the barista to know a few important things about their industry. Then, read about a spare parts estimator who took on a million-dollar job… only to wait two years as the company kept refusing to take the next steps and pay up. 

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Posted by Remy Millisky
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boss workplace-stories jobs manager job barista bosses work customers customer coffee mildly infuriating workplace order latte

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