'Your kid needs a bath like yesterday': Workers share things they aren't allowed to tell customers at their job

If you've ever worked in retail, you know things the customer will never discover. If every restaurant in America were transparent with their customers about where their food came from, the public would stop eating out as much as they do. Or they would stop for about six months after this Supersize Me-esque revelation, forget about it, and return to their old habits. I have had friends who worked at Panera who exposed me to the truth about their soups and pasta being frozen, but that's an open secret now. Even so, they wouldn't have brought up that the soup is frozen in front of their customers: that's just basic work etiquette. As a retail employee, you're supposed to make the business look as good as possible, even if that includes telling a couple of white lies along the way. Workers took to Reddit to share the secrets they can't say in front of customers.

Author image for Emmy Pratt Emmy Pratt
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