Update: Karen tries to rip off local landscaping business, requests itemized invoices for three years of work: 'It would take me over 10+ hours to get all that'

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    Cheezburger Image 9931072000
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    My Co-op's current Karen For some reason my previous post was deleted. And it's a great Karen This is the third year our water conservation co op has been working with this karen. We have an incredible track record having saved 300 million
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    gallons of water and 30 super please customers. All who have retained us to do more projects. So the last two weeks this Karen lost her mind. We are landscaping her backyard (its a mcmansion 1/2 acre for backyard and doing irrigation.) She started coming. up with random new requirements,
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    expected me to do them in less than 12. hours. For example we put in 3000 sq ft of sod. And needed to rework her sprinkler system. But we were losing pressure and had to be careful. So we set up temporary sprinklers. We'll she decided she wanted the other sod in another place even further away where it would be impossible to get more. pressure (i.e. 15 foot hill) told her this.
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    She wanted us to add a whole new line during the night in 12 hours. Then, she said we werent doing what we promised. Like for some reason she thinks there shouldnt be weeds in her yard. And we are responsible for that.
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    She also accused of not landscaping the backyard, which we were in the process of doing. On Friday we had $3000 worth of plants for said landscaping. She came out of her house screaming and yelling, saying "I'M A PAYING CUSTOMER!" at the top of her lungs, and said she wasnt going to pay for the plants. We told her we would not work on her yard anymore.
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    She lost it. I started to have a panic attack, was in tears, and hyperventilating and tried to get things undercontrol and deescalate. She lunged at me so my business partner had to step in between to prevent her attacking me. Later when my partner tried to check on me she chased him
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    down. After this whole thing she put a $100 in envelope in her mailbox now tells my business partner she won't pay us another dime. We installed a 15k firepit, The sod, $1000 worth of planters and sprinkler turn on, rework,
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    and repairs. She is a wealthy woman who brags about how her husband makes "millions of dollars a month". And how he is a shark among minnows. Also she invited another client over to her house showed them the unlandscaped backyard and said thats what we did. We lost a 10k contract from her lying. Some people's kids eh?
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    My co-ops current Karen: Part || The co ops lawyer referred us to the litigation attorney. So she is preparing a certified demand and a cease and desist. She also told us to go and file a police report. Wednesday we had talked with police. Police tried to call her 3 times and then we went over with the police and they weren't there. So we couldn't get back our tools which were $1200.
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    Today I accidentally sent an invoice to Karen and I got this response: "I received the bill you sent this afternoon. I would appreciate an itemized invoice to review. I will look forward to receiving a new invoice along with itemized statements from my previous payments. It is standard practice for a contractor to bill with detailed invoices.
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    I hope we can work together to resolve things as peacefully and efficiently as possible." She is asking for all the invoices for the past three years and to itemize it. We already break it down into more categories than material, labor, and contracting fees. It would take me over 10+ hours to get all that. And I'm assuming she would want to nitpick it.
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    gijimayu 5d ago . If she's asking for more work, then you charge her by the hour...
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    Lylac_Krazy • 5d ago IF she insists on you doing more work for her, as in SHE want more detailed info, be sure to chare your hourly rate for the time.
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    apollei OP 4d ago Update: after talking to the police they are allowing us on their property to get our equipment back. We're going to grab it tomorrow while they are at church.
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    Slithering Flower 5d ago • Please add a line for emotional pain and suffering or hazard duty pay!

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