Entitled Dad demands to be seen at an urgent care for non-urgent issue just seconds before closing, employee shows him the door: 'Entitlement knows no bounds'

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    CLOSED "Guy comes in seconds before closing"
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    I work at an Urgent Care who take patients up until closing which is 10pm. So as im locking the door last night a guy and his 3 kids yank it open as I have my hand on the lock. So I sit back
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    down to register this final group of people and he finds a friend of his in the lobby. Of course the first thing he does it walk over to have a conversation not even starting the registration process.
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    So I take a look at the clock 10:01 and hes not moving. So I shut off my computer and shut the lights off which gets his attention. He walks over and in the most snarky voice possible saus "Me and my 3 kids need to be seen". My
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    response "Unfortunately we only take patients till 10pm and that timeframe has passed". He responds saying he was in the building before 10pm.
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    Unfortunately not as a patient but as a companion to the people he was talking to in the lobby. So I offer to walk them out so I can lock the door behind them. I was out at 10:05pm and happy as a clam.
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    100 140 160 90 20 Medical Billing Statemen Adrsion Date: August 19, 2018 Disc rge Date: August 28 2018 Serve Date 8- 18 8-20 8-20-18 8-21-18 8-21-18 8-21-18 22-18 8-23-18 8-22-18 8-23-18 Cars
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    Straight-Extrem... à 13h ago Perfection. There's a lesson there kids.
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    A... • 13h ago . Edited 6h ago I feel bad for those kids. What sort of parent socializes instead of tending to their sick/injured kid, especially at 10pm!?
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    CatlessBoyMom 12h ago • "You and your 3 kids need seen, but you decide to wait until 10pm to show up? And then you decide it's cool to have a chat with someone in the lobby before checking in?"
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    If it was just one of the kids, I could have told myself the poor kid can't help having a crappy dad. Since it's him and the kids, it's obviously not that urgent to him. I would have done the exact same thing.
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    ElseeC 12h ago • Such crop. I used to work at urgent care and I'd experience the same thing. They don't realize a normal visit could take up to 2 hours with X-rays, labs, etc. the charge RN would just say we're closed and there is an ER 10 minutes down the road.
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    Agreeable-Refus... . 12h ago Everyone should have to work a customer service type job at least once. Most valuable lessons:
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    1. Don't show up right before closing. 2. Don't call the store right when it opens because chances are the employees have more important stuff to be doing at that moment than answer the phone.
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    External_Mongoo... . 11h ago That's five minutes from your life that you will never get back.
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    Entitlement knows no bounds. You were so right not to register them. Entitled people have no respect for closing time and they are entitled to a lesson about what is and what is not acceptable. Well done you on your petty revenge.
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    Aggressive-Limit... 10h ago looks like its not that urgent
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    Poundaflesh • 13h ago I applaud you! Well done! You are my inspiration!
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    . Better_Chard4806 • 5h ago Needs urgent help but has to chat?
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    Scenarioing • 11h ago . I would have told him he was going to be registered in, but that he chose to have a conversation with someone else until after closing time.

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