'It felt great': Customer service rep gets back at entitled customer berating him ALL day by using several loop holes to revoke a 50% discount, hike his price, and more

When you work in customer service, then you are probably already familiar with this classic tale. The dreaded entitled customer experience. Honestly, where are the professional Karen wranglers who know how to talk to an adult throwing a tantrum?? They should really be part of all customer service, industry service and countless other workplaces' training process. Some places let the entitled customers win, which might shave off some wasted time trying to argue with them, but then justice is not served. Thankfully, some places encourage you to stand your ground and don't leave them any wiggle room to get what they want. 

 

In the case of this customer service representative, justice was served on a silver platter with a side of after dinner mints. 

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Author image for Elna McHilderson Elna McHilderson
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