‘I’m expected to show up even if I have no clients, just to hang around and work for free’: Boss demands part-time personal trainer to work unpaid hours, pushing their limit to brink of quitting

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  • I work part-time as a personal trainer at a country club gym. I also run my own online coaching business, and I picked up this job to help save up for opening my own gym someday.
  • When I got hired, I was told I wouldn't have to work the floor and that my director would help with marketing and finding leads. The setup was supposed to be laid-back and flexible, which was
  • ideal for me. I'm paid per session, not hourly, and I only keep 80% of the $50 they charge. (if you're not familiar with personal training rates, that's extremely low to start with).
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  • The gym doesn't have front desk coverage between 12 and 4 PM. It became pretty obvious they expected me to fill that time with training sessions, basically so they didn't have to hire a desk person.
  • I tried to book clients during that window, but most people want to work out in the morning or evening. I'm a trainer, not a front desk employee.
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  • I started taking clients around 9 AM but was still expected to stay until 4. My director told me I could clock in during downtime, and I even confirmed that with her boss.
  • A couple weeks ago, all my clients canceled on a Wednesday. Since I had no appointments, I stayed home to work on my coaching business. I've been doing them a favor of booking around that
  • time, but at the end of the day I have no set hours and it's not my problem they are being too cheap to hire someone during that time period. My director saw
  • my schedule was empty and texted asking if I was coming in. I should've told her earlier that I wasn't, but she was passive- aggressive for days afterward.
  • Eventually, she confronted me about it—at the front desk, in front of another employee. She implied I should be coming in
  • even without clients and staying until 4, just to "be present" on the floor. Which, again, was never part of the deal.
  • So this week, I did exactly what she wanted. I came in every day, stayed until 4, and clocked in. Today she calls me and asks why I've been clocking in. She says I'm
  • only allowed to clock in if I have a complimentary client. So now I'm supposed to come in, stay until 4, and not get paid at all?
  • This job was supposed to be part- time and flexible. Now I'm expected to show up for 4-7 hours a day even if I have no
  • clients, just to hang around and work for free. The pay is already low and now they're asking me to literally give them unpaid labor.
  • Would love your thoughts. How would you handle this?
  • TL;DR: Hired as a part-time trainer, told I'd never have to work the floor. Now my boss expects me to show up with no clients, stay until 4 PM, work the floor and not clock in―aka work for free.
  • zomgitsduke "I'm only working with clients moving forward. If none are assigned to me, I will be working another job for hourly pay. You could pay me to be here, but I won't sit around for free all day"
  • Bikinisandbrushes OP Thank you for this script. I've been struggling in knowing what to say so that I'm direct and not over explaining myself. So I think this the perfect response!
  • star-67 Tell her straight out you are not working the front desk for free. The agreement was you come in part time when there's clients. Stand your ground and don't let her gaslight you
  • scb225 Just say if you aren't getting paid to be there, then you won't be there. It is a job, the only reason to come in is to be paid.

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