'I got to continually tell customers "No"': Pet store employee and wise boss gets satisfying revenge on entitled customers

Customers do not read the signs in the store. You can say whatever you want — "Well, I read the signs in the store, it's not all customers!" — but sadly, you're wrong. Customers often technically can read signage, but for whatever reason, they don't absorb any of the information displayed. Then they march right up to the nearest employee to ask them the question that the sign would've answered for them, had they bothered to skim it. 

Workers can put up a bright red sign that says "80% off items with red tags." They will then spend all day answering questions like "Why are there red tags on these items?" and "What price is this red-tag item?" or "Are you having any sales today?" It simply doesn't matter, and I imagine there's some kind of psychology behind the reason that customers don't understand what a clearly written sign is trying to tell them. I think some customers are very focused on getting their item and getting out, and they just don't absorb new information because of this intense level of focus.

This person had to deal with a nightmare scenario at their pet store job: the registers are down. This means it's cash only in a year when a lot of people just don't even carry cash anymore. Their boss hung a huge red sign on the door, then added a few more signs, but that didn't stop customers from trying to buy items with their cards. 

Customers are so weird, too. They'll hear that the registers are down, and that they have to pay with cash. Then, they demand to speak to the manager, as if the manager can wave a magic wand and make a Point of Sale system reboot and work again. It's so ridiculous, and you can read the entire story below. 

Next up, check out this wild photo that a customer captured at a fast-food restaurant of a maintenance man standing on the food prep area: "Is this standard procedure?" 

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Author image for Remy Millisky Remy Millisky
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