Woman orders pulled pork sandwich at Togo's, waitress charges her 10% tip secretly without telling her, gets herself fired when woman complains to manager: 'Purposely putting in the tip wrong is theft'

Author image for Briana Viser
Briana Viser • Writer and Editor
Sep 16, 2025 1:00 PM EDT

I used to go to Togo's all the time when I was in high school. I have no idea why, it's really just a pretty average sandwich. There was something about the mediocrity that felt pleasant for me. I used to go with friends after school all the time and order their turkey sub. I love those big sandwiches, and it at least felt cleaner and fresher than Subway. 

But when you're used to going somewhere to the point that it feels nostalgic then it can be extra insulting when you feel like you're taken advantage of. In the story here, the woman is a regular at Togo's. She's used to going there and ordering her sandwiches without hassle. Being a regular, you figure out the nuances of a restaurant, as well as the pricing. She leaves realizing she was charged another $10 or so for her sandwich. She goes back to ask the waitress to print the receipt, in which the waitress tells her their printer is broken. Read the full story below. 

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  • 01

    server tipped herself 10$ on my Togo order and I complained. She lost her job.

    Woman taking order at sandwich shop
    via iMin Technology from Pexels / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 02
    I go to this restaurant quite often, locally, for just a pulled pork sandwich. Every single time I order the same thing Togo, it's
    via u/snowbunnysiren
  • 03
    17.55. With taxes & fees and all the new ridiculous charges they pat on. I know this because I checked my banking statement. I
    via u/snowbunnysiren
  • 04
    recently ordered this sandwich this past week over the phone and noticed I was charged $29.20.
    via u/snowbunnysiren
  • 05
    The same thing I order twice a month, I made a mental note. I went in for pick up and immediately asked for a receipt. I
    via u/snowbunnysiren
  • 06
    on in pucine Kou Caramel e/Brioche stry/Pain d mais/Bala Rah dal keve 08
    via ma-no / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 07
    was told that there was something wrong with the machine, so I asked to speak to the manger about my sandwich
    via u/snowbunnysiren
  • 08
    the manger about my sandwich pricing. The waitress who took my order, told me to avoid any further confrontation she would
    via u/snowbunnysiren
  • 09
    void it out of the system because the manager wasn't there and wouldn't be till 4. I said okay and left, mind you in my head I got a
    via u/snowbunnysiren
  • 10
    free sandwich and I'm coming to talk to the manager at 4 because that was kinda shady. I finally get to speak with the manager who
    via u/snowbunnysiren
  • 11
    was able to confirm the receipt we're working fine & she was able to pull up my order from that day and see there was an excess tip
    via u/snowbunnysiren
  • 12
    left for the waitress and that was the extra charge. I didn't make a big deal out of it, I was refunded. I was genuinely curious about the
    via u/snowbunnysiren
  • 13
    sandwich pricing and if they were charging a larger Take out percentage-which was currently 10%. I went in today and found
    via u/snowbunnysiren
  • 14
    out she was fired right after. Should I had just taken my free sandwich and let it go?
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  • 15
    Edit: she was clearly pregnant and couldn't be no more then 25
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  • 16
    kk1289 NTA Purposely putting in the tip wrong is theft.
    via u/kk1289
  • 17
    I was a server for years and if this was my co-worker I would've never trusted her again. She's probably the
    via u/kk1289
  • 18
    one who steals all the pens other people bring from home too.
    via u/kk1289
  • 19
    Yummy sandwich
    via Daniel Torobekov from Pexels / Canva

    Image is representative only and does not depict the actual subjects of the story.

  • 20
    BookkeeperNo1888 23h ago NTA. A $10 tip for a carryout sandwich?
    via u/BookkeeperNo1888
  • 21
    She likely wasn't fired because of your sandwich. She was likely fired because you weren't the first to
    via u/BookkeeperNo1888
  • 22
    complain or they audited her transactions when you noted your bill and they saw that was a "thing" for her.
    via u/BookkeeperNo1888
  • 23
    No way a $10 tip on a transaction that small was an accident.
    via u/BookkeeperNo1888

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