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The sting itself is straightforward and that's exactly why it keeps working. Buy something, receive it, send back a completely different broken version, file a vague authenticity complaint, let the platform's automated system do the rest. eBay isn't really reviewing these cases so much as processing them, and processing speed heavily favors whoever files first. A seller with thirty photos and a matching serial number can lose to a buyer with a one-page report from a random jeweler nobody's ever heard of. That's the system working as designed.
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Worried man in cap on phone at desk, hand to mouth, working on laptop in office setting.
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Sold my grandfather's watch on eBay for $1,200, buyer returned a fake and eBay gave them a full refund
So I listed my grandfather's Seiko Presage on eBay about 6 weeks ago. Sold it for $1,200 to a buyer with decent feedback. I took like 30+ photos of every angle, the serial number, the caseback, everything before shipping. Packed it in the original box with bubble wrap, sent it tracked and insured through USPS.
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Buyer receives it then 8 days later opens a return request saying it was "not authentic." I was confused because its literally a Seiko not even a high end luxury brand people typically fake. Anyway eBay automatically approved the return before I could even respond properly.
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Package comes back and it is not my watch. Different serial number, the caseback looks nothing like mine, the crown is on the wrong side. Guy literally sent back a broken knockoff. I have photo proof comparing both and the serials dont match at all.
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Man in cap multitasking on phone and writing at desk, focused, with laptop in office setting.
Image is representative only and does not depict the actual subjects of the story.
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I called eBay and they basically said because the buyer provided a "report" from some random jeweler saying it was fake they sided with him. My appeal got denied. So now he has my real watch and his $1,200 back.
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I have some money from Ѕtake set aside but its earmarked for rent next month so touching that isnt really an option right now. I filed a police report in Tampa and the detective took my info but said these cases are hard to pursue across state lines since the buyer is in Ohio.
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Does mail fraud apply here since this went through USPS? Is small claims even worth it given hes out of state? Feeling pretty stuck on what to do next
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What makes this specific case genuinely funny in a painful way is the item involved. Nobody's out here building elaborate counterfeit operations around the Seiko Presage. It's a beloved, well-respected watch precisely because it's not pretending to be something it isn't. The people who buy Seikos know what they're getting and love it for that. So whoever pulled this off had to go find a fake version of a watch that almost nobody fakes, get some documentation together, and commit federal mail fraud, actual federal mail fraud involving the United States Postal Service, to steal something that retails for a price most people could save up for in a few months. The risk-to-reward math here is genuinely baffling.
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Thoughtful man in cap at desk, hand on chin, focused on laptop in bright office setting.
Image is representative only and does not depict the actual subjects of the story.
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The mail fraud angle is the part most people overlook when they're in panic mode after something like this. USPS involvement doesn't just make it a shipping dispute, it makes it a federal matter, and that's a real distinction. A police report still matters even when detectives say cross-state cases are hard to chase down, because that documentation becomes the foundation for anything that comes next.
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None of this makes the immediate situation less infuriating. Doing everything right and losing anyway is a specific kind of awful, especially when the platform that profited from the sale is the one shrugging at you.
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