Employee calls out lazy coworker in public for constantly making other team members correct her mistakes: 'There is no “we” in this. She is going to fix her own problems'

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  • One female employee smiles as she stands over a seated coworker in the office,
  • Coworker is going to learn she is going to fix her own mistakes.

    Extremely lazy coworker, who's been here longer than all of us, has a bad habit of trying to get us to fix her problems. And I've had ENOUGH!
  • Today she asked me to look and see if a customer had a non-pay cancellation because her home was cancelled. (As the CSR non- pays are my area.) I looked at it.
  • One female employee assists another as they work in front of a glass partition in the office.
  • Coworker was actually the one who put in a cancel request on the policy. So I sent her back a message letting her know SHE put a cancel request on the policy and that is why it is inactive. She wrote back "can we get it reinstated?" This is how she
  • get it reinstated?" This is how she tries to get us to do something for her. Using "we" on things she alone is responsible for. When
  • you write back things like "yeah we should be able to" she'll say back "can you look at it?" Can you call and get it reinstated?" Things like that. I did not fall for it.
  • One female employee points something out on her coworker's laptop as she provides advice.
  • I wrote back: "You should be able to. You may have to call underwriting." Insinuating there is no "we" in this. She is going to fix her own problems.
  • Pitiful-Hair4188. She needs to learn how to do her own job. I don't blame you for making her fix her mistake i would have to
  • LostinLies1 I like the pushback from 'we' to 'you'. It puts the responsibility onto her shoulders.
  • fcocs. Classy. CC your respective supervisors, too.
  • Two female coworkers collaborate in a conference room while exchanging polite smiles.
  • Better Thought5717. that 'we' trick is such a lazy. move, glad you didnt take the bait.
  • WhatALowCreditScore • I've done this with roommates exactly how you handled it!! They say, "oh can we.." and I always say, "that's a great idea! Maybe if you ask/do xyz?"
  • Same-Author4016. Thank you for pushing back from someone that worked on the company side of these conversations. She needs to call and have the conversation with underwriting giving the
  • needs to call and have the conversation with underwriting giving the justification for the reinstatement. Plus someone (she) would then have to call the customer with the company requirements.

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