DoorDasher Drops off 2 Orders at Customer’s House, Returns 40 Minutes Later To Demand the Other Despite It Being Unsafe To Deliver

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  • Driver came back to my hotel room 40 minutes later.

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  • Had one of the strangest DoorDash experiences tonight. The driver dropped two orders at my hotel room door. Neither bag had a name on it, so I opened both to figure out which one was actually mine. Once I found mine, I ate it and left the other bag sitting there, planning to throw it out later.
  • About 40 minutes later, the driver came back asking for the second order. I told him I didn't think it was appropriate to deliver it anymore. It had been sitting in my hotel room for almost an hour, and I had already opened it to identify which order was mine. I said he should probably go back to the restaurant and have it remade because it didn't seem sanitary for another customer to receive opened food.
  • He disagreed and said it was "better to deliver it." He told me if the customer wanted a new meal, they could order another one. I asked him if he was at least going to tell the customer that their order had been opened by someone else and had been sitting in a hotel room for like an hour before being delivered. He said, "Well, yeah."
  • I gave him the order back because he wouldn't leave otherwise, but I also reported the incident through the app and left a note in the sauces bag explaining why it had been. opened. Am I the only one who thinks delivering food that's been opened and sitting in someone else's room for 40 minutes is completely unacceptable?
  • Commenters weighed in on this story.

    SuperReliableSource I would tell you to call Doordash and tell them, but they really don't care.
  • Civil_Stop3213 Not DoorDash but one time I was in a McDonald's drive through and they handed me another persons order. I looked in the bag and told them. They said because I opened the bag and just looked inside that I could keep it along with my actual order. Door dash should have policies like that.
  • midsection of a food delivery man carrying boxes of food outside someone's door
  • Tiered Tray Trunk that is totally unacceptable. I'd be talking to DD about it. Would you want food that you don't know where its been or what's been done to it? He's not going to tell them.
  • FaceMace This is why I meet them in the lobby. I don't want some rando knowing what room I'm in.
  • xzxnightshade Honestly, I wouldn't have even given it back to him. I would've just said, "Hey, you left it here almost an hour ago. I didn't think you were coming back, so it was eaten and gone. Sorry, dude."
  • I get that you say he wouldn't leave, but at that point I'd just be firm and tell him to leave or you'll call the police. What I don't understand is how he came back 40 minutes later without the customer already contacting DoorDash asking what's going on and why their order is so late. I wouldn't even
  • consider going back after that long. If it's 5-10 minutes, sure, but 40 minutes? In my mind, that food is as good as gone by then. And yes, that's beyond unsanitary.
  • Street_Region_4536 personally wouldn't have opened the door and pretended I had left and wasn't there, that's creepy he came back.
  • Mamaskerkskerk Well I'm pretty sure it's illegal. For example, if a waiter at a restaurant sets food down at the wrong table, it's technically illegal for them to come back to grab it and give it to the right table. This seems far worse...
  • A food delivery man hands off a package to a customer
  • ThetaGrim Massive food safety issue. It was opened, handled, who knows what got into it or what people did to it. The sitting out, it's not ideal but I've had orders sit for an hour before being delivered too so it won't be that much of an issue. Good on you for letting the other customer know.
  • InvisibleChocolate94 I hope we get another post of someone finding a note in the sauce bag
  • Exotic_Today_8248 The note is the best thing you can do so the person who recieved could report
  • Usual-Role-9084 Wym he "wouldn't leave otherwise"?? Close the door in his face and then call the front desk and have him removed from the premises.
  • Cute-Ad-6194 I would demand new food if they handed my fast food bag to another customer and watched him rummage through it only to find out it was mine. (True story, Dunkin Donuts, they tried to give me the food, I told them that guy just picked through that bag, make me a new order and throw that out right here in front of me!)
  • yatrix7 Summary of why I don't use food delivery (along with cost). These people aren't employees of a restaurant so NO ONE is keeping an eye on them. Just too many stories like this for me to trust them.
  • ilulillirillion Shouldn't have given it, driver can't compel you, but not a big deal in any case, just commenting. Customer might still be fooled, or could show support the note and be told to pound sand. + shorter conversation with the dasher "no, have a good one"

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