Server Accidentally Serves $4500 Bottle, Restaurant Is Actually Cool About It

Author image for Eric Lund
Eric Lund
May 17, 2019 7:00 PM EDT

A UK steakhouse got some free publicity over the awesome fail of a server who mistakenly served a crazy expensive wine. Seems like a win to be the person who finished dinner and only afterwards realized they drank a bottle of wine that's worth a car. Seriously, each sip of that is worth like 200 dollars. Anyway, it seems like the restaurant was cool about the mistake, so that's nice.

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  • 01
    Text - Hawksmoor Manchester Follow @HawksmoorMCR To the customer who accidentally got given a bottle of Chateau le Pin Pomerol 2001, which is £4500 on our menu, last night hope you enjoyed your evening! To the member of staff who accidentally gave it away, chin up! One-off mistakes happen and we love you anyway 1:15 AM - 16 May 2019 4,684 Retweets 25,831 Likes t 47K 997 26K
    via HawksmoorMCR
  • 02
    Bottle - Hawksmoor Manchester Follow @HawksmoorMCR THEY LOOK PRETTY SIMILAR OK?! Le Ptn ATEAU PICHON LONGLE FOMEROL 2001 COMTESSE DE LALAN MN AND CRU CA PAUILLAC
    via HawksmoorMCR
  • 03
    Text - Lucy Gleeson Interiors @lucylovesyablog Follow Replying to@HawksmoorMCR This is fab! The reverse at work was when I was working on a show with U2 and I was asked to source some champagne for them. Could only find Co-op Cava so I served it up and they didn't even notice
    via HawksmoorMCR
  • 04
    Text - Andrew Taylor Andrew Taylor Follow Replying to @otteradrift @HawksmoorMCR Heard a similar thing from tech once, story goes someone accidentally wiped the live database or similar and was understandably scared they'd be fired. instead the boss said, "why would I fire you, I just spent thousands of dollars training you."
    via HawksmoorMCR
  • 05
    Text - YourFavBlackAuntie Follow @greendoondoon Replying to @Andrew_Taylor @otteradrift @HawksmoorM CR I once by accident released a £90k payment for work that hadn't been delivered. I was sure I was going to get a formal warning, but my PM was like, "how about you develop a series of steps so this doesn't happen again."
    via HawksmoorMCR
  • 06
    Text - Ben Pye Follow @bencpye Replying to @greendoondoon @Andrew_Taylor and 2 others These is totally the right approach. We should design systems to minimise the opportunity for error - not punish those that make errors within the bounds of our systems.
    via HawksmoorMCR
  • 07
    Text - Laura Kate Follow @cakeylaura Replying to @HawksmoorMCR As someone who works in hospitality, bless you for being understanding and not flying off the handle at the poor lad/lass.
    via HawksmoorMCR
  • 08
    Text - Sam Hopperton @SamHopperton Follow Replying to @cakeylaura @HawksmoorMCR It's marketing at its finest..
    via HawksmoorMCR
  • 09
    Text - Laura Kate Follow @cakeylaura Replying to @Sam Hopperton @HawksmoorMCR Perhaps it is. But as it's marketing that gives us a little chuckle and encourages kindness to employees, I'll take it
    via HawksmoorMCR
  • 10
    Text - Ben Wenham Follow @CthulhuBen Replying to @cakeylaura @SamHopperton @HawksmoorMCR Hey, if the success of this as marketing leads to a culture that fights back against corperate psychopathy in caterering, I am all for it.
    via HawksmoorMCR
  • 11
    Text - Jack Salter Follow JackBSalter Replying to @HawksmoorM CR @rocketandsquash Not quite on the same scale but the same thing happened to one of my staff once... best thing was the guest brought it back and complained that it was wrong after one glass! We then decided it was a good opportunity to taste a rare wine as a team!
    via HawksmoorMCR
  • 12
    Text - TA Follow TrevorAdey Replying to@HawksmoorMCR @samuel_stafford And to the customer we accidentally served a bottle of Blossom Hill to For £4,500, err... 2:04 AM -16 May 2019 24 Retweets 1,521 Likes
    via HawksmoorMCR
  • 13
    Text - Chris Pople Follow @chrispople Replying to @parkersarms@HawksmoorMCR I definitely wouldn't have had a bloody clue, other than "this wine's quite nice isn't it"
    via HawksmoorMCR

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