Anyone who has ever worked tech support knows that the job is brimming with testy customers that seem to have a relentless vendetta toward taking out all their angst about this wild life, on the very people that are just trying to help them figure out how to use their technology. This results in some seriously unfortunate interactions. People just need to play nice with one another. Check out another tech support "glory story" with this person who changed their phone password, couldn't charge their phone, and then assumed that their phone was dead.
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