Lazy Manager Gets Caught Lying, Employee Gets Promoted

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mattstaff
Apr 24, 2021 2:00 PM EDT

It's remarkable how some folks end up in the positions of power that they do. It sounds like the manager in this tech support tale was proactively playing with fire, and eventually all of their lazy, deceptive antics caught up with them. The employee getting the promotion is really the icing on the cake. If you're looking for some more entertaining tech support content, check out this tech support tale about a belligerent customer who refused to cooperate with tech support. 

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  • 01
    Font - r/talesfromtechsupport u/Dark_knight_dad • 2d + Join 4 Wait you're not alone. Medium Hey yall, Whilst working on the helpdesk in my current company i came across a lazy manager who lied to me, you don't lie to me. TLDR at bottom One quiet night shift me and my colleague (TP) were waiting for calls because it was such i quiet night we could hear each clearly as we sat together this is how it started:
    via u/Dark_knight_dad
  • 02
    Font - Lazy manager: "help my keyboard isn't working" TP:"have you tried a different usb port?" LM: "yes" TP: "tried a reboot?" (Confirmed by checking log) LM. "Yes"
    via u/Dark_knight_dad
  • 03
    Font - TP: "is there a spare keyboard knocking about?" (Is there another keyboard around) LM: "No" TP: "Are you able to nip out and purchase a usb 2.0 keyboard? It has to say usb 2.0 on the box" (shop staff can take cash out the draw for supplies etc) LM "No, i'm single manning tonight (working on his own) and there isn't a anywhere i can but one right now"
    via u/Dark_knight_dad
  • 04
    Font - TP: "We'll send one an engineer to replace it first thing, just log onto the other till for the night" LM: "Thank you" After he hung up i asked TP for the address of the shop, after a quick google earth search i notice right next door is a computer repair shop with keyboards in the window. After checking it's still open i call the shop back and tell the manager if he locks up he can get a replacement next door for his staff for the morning rush, you see by the time the engineer arrived it
    via u/Dark_knight_dad
  • 05
    Font - This is how my call went ME: "is this shop x?, it's me from helpdesk" "Oh hi, yes this shop x. What's up?" Me: "i know you're single manning but if you want a replacement keyboard next door is open until 2200" "I'm not single manning" this female employe says back to me.
    via u/Dark_knight_dad
  • 06
    Font - Me: "oh, the manager said he was alone" FE "i heard... he's hiding upstairs in the office like he always does when we are busy, you can call him on x" Me: "are you busy tonight?" FE: "very, we need 2 on tills tonight. I have to go" Click goes the phone. Shocked by the laziness of the store manager i decide to not call the manager but call his boss knowing it's friday night and the last thing he wants a call on fruday night and how many times i'be done over by lazy managers
    via u/Dark_knight_dad
  • 07
    Font - I fill in the area manager who is livid that she's been left alone, the manager would not lift a finger to help and that i called him out if hours on friday (i "forgot") hesaid leave it with me. After a couple of hours i get a call from FE again she's laughing when i pick up Me: "company x helpdesk me speaking how can i help?" FE "is me there?"
    via u/Dark_knight_dad
  • 08
    Font - Clearly didn't hear me through the laughter Me: "me speaking" FE: "i o u big time, the area manager just came down unannounced and found the manager asleep in his chair. He was told to go home, after purchasing that keyboard and i've been put in charge for the weekend" me: “no worries, i hate lazy lying managers. You still busy?
    via u/Dark_knight_dad
  • 09
    Font - FE: "yea but we've got cover for till 2 now" A few week later shop x calls again on an unrelated matter and it turns Female employee is now female manger and the old manager was fired for multiple things, the sleeping on shift was the last straw. TLDR store manager lies to get out of work, gets caught sleeping and employee gets promoted... over lying and not buying a £10 keyboard. We helpdesk staff see all and know all 4 870 3 1, Share 55
    via u/Dark_knight_dad
  • 10
    Font - NoobieOne • 2d Sometimes its funny the methods we use to track things. Once I got notified that there were a lot of spam pop ups on a station I went into search history and saw that there were a bunch of movie streaming sites on it at 10pm. After reviewing camera footage we found the culprit so now they assume IT can track everything that they do on the PC. I see no reason to refute that and say if it wasn't for the windows notification pop ups we would never have known. 6 Reply 4 243 3 .
    via u/Dark_knight_dad
  • 11
    Mammal - Xanthelei • 1d • The User who tries. As an ex retail worker, thank you. You stuck your neck out and made the lives of everyone stuck under that guy a lot better, at least for a while. G Reply ...
    via u/Dark_knight_dad

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