It's on the rest of us to take it upon ourselves to dish out the necessary reality checks to the world's wildly rude and entitled individuals. Especially if you find yourself willing and able while working a customer service gig. Fortunately, the hero in this tale of malicious compliance was able to pull the ultimate card of full immunity; yes, the "my dad is the owner/manager" card. Oh boy, to have been around to have seen the look on that already angry customer's face. Must've been a thing of pure beauty. For another story involving malicious compliance, check out this toxic boss who made an employee's life miserable, and then how the employee called their bluff.
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