Rude Customer Gets Comeuppance From Auto Salvage Yard Employee

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mattstaff
Jun 10, 2021 5:00 PM EDT

It's on the rest of us to take it upon ourselves to dish out the necessary reality checks to the world's wildly rude and entitled individuals. Especially if you find yourself willing and able while working a customer service gig. Fortunately, the hero in this tale of malicious compliance was able to pull the ultimate card of full immunity; yes, the "my dad is the owner/manager" card. Oh boy, to have been around to have seen the look on that already angry customer's face. Must've been a thing of pure beauty. For another story involving malicious compliance, check out this toxic boss who made an employee's life miserable, and then how the employee called their bluff. 

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  • 01
    Font - r/MaliciousCompliance u/Variable851 • 1d + Join 2 1 e 3 3 1 1 1 You can absolutely wait to speak to the owner (long) L Just found this sub and wanted to share my story from more than 20 years. I was attending grad school at the time to finish my doctoral degree (which l'm only mentioning as relevant bc the customer made a crack about intelligence) while working at my father's business, an auto salvage yard. Our yard was located in New Jersey and this event occurred in August so it was hot
    via u/Variable851
  • 02
    Font - So here's my story. A guy comes in to pick up something he bought when I was not there that had to be taken out of a car. I don't even remember what it was now but it was something fairly heavy (for him, not for me) and dirty. If we had parts in our warehouse, they'd get scrubbed and cleaned (by me) before being labelled and cataloged but parts coming right off a car just had the loose grime knocked off. So, the guy comes in looking very out of place for our yard wearing a button down shi
    via u/Variable851
  • 03
    Font - for loading parts due to liability for possible damage to the customer's vehicle. He turns around looking pissed and shouts "What am I supposed to do now, genius?" (because I must be dumb if I'm dirty, right?). There are now two other customers by the office and I know them both well so I tell them l'll be right with them and walk around outside to the guy's car because I just want him gone. I throw a blanket over the rear bumper of his car, remind him that I'm not liable for damage and I
    via u/Variable851
  • 04
    Font - forklift moving cars that are going to the crusher. This is time sensitive because the truck will come to pick them up and block the entire street while we load so we have to be ready. He starts to walk into the yard and I try to stop him and tell him it is too dangerous. He keeps walking so I point out that our doberman is trotting along behind the forklift. She was actually our dog from home and very friendly but we brought her with us everyday because we couldn't get home to let her ou
    via u/Variable851
  • 05
    Font - Techsupportvictim · 1d 1 Award I had a few "hey dad" moments as a teen, but it was my Uncle. Nothing like someone screaming because the idiot teenager wouldn't give into their demand for a return on something that was sold as is and I know I told her no less than 5 times that it was as is and there's no returns. "Uncle Keegan someone wants to talk to you" in my sweetest voice. Best part is that when I was little I called him Uncle Key and it stuck so if I said Keegan he knew it was one of
    via u/Variable851
  • 06
    Font - robcoagent47 · 1d I used to work at an auction house that held all of the auctions online, requiring the buyer to come pick up anything they win. On any pickup day, some of us were assigned the duty of helping the buyers find their item/s and marking it for our inventory. plastered all over the website and in regular intervals between the lists and pictures of items during an auction, there were banners that said employees were not allowed to help you pick up your items other than showing
    via u/Variable851
  • 07
    Font - was something simple like someone bought forty boxes of screws or something, and we just split the load and help carry it out to their car, or we lend them carts and hand trucks, or, in the case of very large and/or heavy things, we would help with the forklift if it and a driver were available. Most buyers, especially our regulars, are nice about doing it themselves and grateful whenever we can help. But I can't tell you how many times we had to deal with people demanding that we do ever
    via u/Variable851

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