Guy Complains About Utilities Bill, Claims To Not Use Water, Takes Showers

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  • 01
    Font - r/talesfromcallcenters u/deathtocrispix• 1y • Collections activity WILL.. +, "No, I don't use water when I shower" M I worked in collections for a water company. I had a man transferred to me to discuss his debt. Me: good afternoon welcome to (collection company), how can I help you today? Man: I have been overcharged on my water bill! Me: oh l'm so sorry about that! Let me look into that for you, give me a moment!.l've reviewed your account and I can see there isn't any over charging, yo
  • 02
    Font - Me: that's okay, you may not have seen a meter reading as quite often it's done during the day while people are at work. Man: No! They haven't come and read the meter! I have covered my meter with bricks and no one contacted me about it! Me: oh, is there a particular reason you've left it covered in bricks? Man: because I haven't seen them read my meter! I've seen the man come to read my gas meter but not my water! I placed them there so they would have to call me to read it! I have watch
  • 03
    Font - Me: please be aware, sir, you shouldn't block the meter as it's technically the property of (water company) but let me see if I can find any information about the reading itself, give me a moment. ..sir, your water meter is currently a digital meter, the meter reading itself goes directly to (water company) automatically, they don't need to physically read the meter. Man: that's not true! They have estimated the reading wrong anyway! I haven't used any water! Me: a portion of the bill wil
  • 04
    Font - Man: that's disgusting of course I do. Me: do you flush your toilet or wash your hands? Man: yes. Me: so you've used water and this counts towards the usage itself. Man: no I haven't used water and no one read my meter!
  • 05
    Font - Me: (repeated as above, digital meter, water usage etc) Man: you don't know how to do your job, that's bull shit. Me: please hold then, I will transfer you to customer support, l'll have someone from (water company) to explain further. Man: str- Me: places man on hold and transferred I wonder if this man uses water to wash his tin foil hat as well?... 1.8k 59 1, Share
  • 06
    Rectangle - Shesto66 · 1y If he doesnt use any water it shouldn't be an issue when they shut it off for nonpayment. I bet then he will realize just how much water he does use. 256 ...
  • 07
    Font - charlevoidmyproblems · 1y Man I had one like that. I work for a gas company and when I was in the call center this guy was ADAMANT that his gas bill was too high because they didn't use heat. I had to explain to him that in the Midwest (I work in the city the house in question is in) it is unbearably cold. A lot. I asked if they had a wood stove. He said that no they had a furnace. Okay, well that uses has. He kept telling me that they didn't hear the house and his brother was living ther

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