Ahhh yes, the hospitality industry. It can be a wonderful place… Until it's not. If you have ever worked in hospitality or have just been in a hotel during a rush, then you can see the kind of entitled monsters it attracts. Because an establishment is providing you a comfortable place to sleep, all of a sudden, people think that means you have to cater to ALL of their comforts. But that's just not the case, now is it?
Well, try telling that to a repeat guest who turns out to be an entitled Karen. One hotel manager was able to swiftly take care of a Karen tantrum, setting a good example of how to handle such situations. In this case, the Karen was a repeat guest and usually pretty good. She always booked the same room, usually months in advance, and was pretty nice to all the staff.
But recently, she booked a room last minute and still expected the same room. The only problem is that room has been occupied by another guest for several days already. When they told her that she threw the classic entitled Karen tantrum. She even marched up to that room behind the staff'd back and tried to trick the other guests into leaving "her" room.
Luckily, the manager stopped her in time and gave her a good dose of reality. Just see for yourself below!
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