'I was that lady who checked you in last time. And I did not say that': Entitled hotel guest tries to cheat his way to a cheaper rate, gets caught in a lie

Advertisement
  • 01
    Interior design
  • 02
    Font - "But the last time I was here, the lady at the front desk told me-“ Sir, I was the lady who checked you in during your last stay, and I said no such thing. Medium Life pro-tip here: don't try to scam the person who checked you in last time. I'm going to call this guy Ben. Ben came in last night, and I recognized his name right away. I'd checked him in for a two night stay on 3/9 to 3/11. I hadn't had any issues with him. Just a normal guy, save for the way he spoke quickly and didn't enun
  • 03
    Font - He wanted a room for another two nights. Okay, no problem. Ben: "Oh, and can you price match my last stay so I'm paying the same amount for this one?" was taken aback lol. We don't price match previous stays. That's just such an outlandish idea. It makes zero sense. We have people with special negotiated rates because they stay so often, but we have never price matched previous stays.
  • 04
    Font - Me: Uh, no, our rates change from night to night, I can't change the price to match the one you previously got on another day. Ben: Well, the lady who checked me in last time said that they'd be able to price match that rate for my future stays. Me: I was that lady who checked you in last time. And I did not say that. Ben: Well, I spoke to the manager the next morning, and they told me that I could keep that rate for future stays since I stay here so often.
  • 05
    Font - To be clear, this guy had stayed at the hotel ONCE. Only on 3/9 to 3/11. There was no other record of him ever staying here before that. And there was no negotiated rate for him because he didn't stay there often. Me: There is no negotiated rate listed for you. Since you have triple A, I can add that to your reservation, but nothing else. The price would be $73 plus tax per night, which would come out to about $78.38 total per night (can't remember the exact number).
  • 06
    Font - Ben: Well last time, the rate was $72 per night with tax included in it. Me: No, that would not be correct. Ben: Yes, it was $72 with all taxes included. As if I couldn't look up his last folio and see what the rate was Imao. Another pro-tip here: don't try to scam someone who has hard evidence contrary to your lies.
  • 07
    Font - I looked up his last folio, printed it out, and highlighted the room rate for each night plus the applicable taxes under each. I explained it to him very clearly, saying that the rate was $72.90 before the taxes, which were listed below the room charge. And Ben still had the gall to tell me that the $72.90 was with taxes included. I pointed at the tax lines and said no.
  • 08
    Font - Ben, mumbling: well then somebody lied to me. Me: I can give you the triple A rate and that's it. Take it or leave it. And he took it. And I put him in a room that was right across from the elevator AND the ice machine. Good luck getting any sleep, hole.
  • 09
    Font - I warned my coworker about him and put it in my recap email as well so that everyone would be aware in case he tried that on someone else. Don't try to scam the person who checked you in last time. You're likely to fail and get yourself put somewhere that's not exactly desirable.
  • 10
    Font - I think that people try to lie and scam me because I look young and inexperienced. I'm neither of those things, so people generally aren't prepared for me to see through their bull and refuse to give in as soon as they mention management.
  • 11
    Font - It's quite satisfying to see their face drop when they realize I'm not an idiot. People seem to take us for idiots often, and they're surprised when we aren't. Surprise motherf you're paying tonight's rate just like everyone else.
  • 12
    Font - Inflamed Liver +3. 3 hr. ago you can easily tell a scammer because when you caught him in his first lie (Well, the lady who checked me in last time said that they'd be able to price match...) he immediately switched and said, "oh, well I talked to the manager." No apology for the first lie, or oops maybe I misunderstood. Straight to a second lie without a pause. From that point on, his credibility would be less than zero.
  • 13
    Font - AfghaniMoon · 2 hr. ago Hi, Gas Station, can you price match my fuel to the day it was .20 cents on cheaper per gallon?
  • 14
    Font - Other-Cantaloupe4765 +32 hr. ago OP Lmao! Seriously, that's how ridiculous it sounded. Any sensible person would be like, "the ? Absolutely not."
  • 15
    Font - o musicbox081 - 1 hr. ago It's exciting how this happens in all industries. My sister and I both worked for my dad when he opened his business. We got a lot of "well when I called earlier today they told me...." which was always answered with "I'm the only one here today and I did not say that". Then it would switch to "oh actually, it was the other day/last week and it was a guy..." which would receive a "I'm sorry, the only man that works here is the owner". And then like 90% of the tim
  • 16
    Font - queenofcaffeine76 +2.2 hr. ago I work in the call center for a retail company (it's not as big as chains like the big-box stores, but for the niche industry we're in, we are one of the largest). Customers can order online by themselves or over the phone with a sales agent. "The salesman said those pieces were included" you ordered online for yourself and the web listing specifies that those pieces are not included
  • 17
    Font - "The supervisor I spoke to said she'd do XYZ for me" that was me, and no, I did not "Nobody told me that the item was out of stock and wouldn't ship for two weeks" according to the notes, you called on [date] and [date] and were informed both times "You're supposed to price- match with your catalog" yes, except that you gave us the catalog code for a catalog from 2021. Also check the disclaimer inside the back cover

Tags

Scroll Down For The Next Article