10 GameStop Employees Share the Worst of their Cringe-Inducing Customer Stories

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mattstaff
Jul 2, 2017 9:00 PM EDT
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  • 01
    Cuisine - once had a customer tell me I deserved to be raped because I'd never eaten at Taco Bell
    via shitgamestopcustomerssay
  • 02
    Text - NEW RELEAS As a female employee I've gotten all the rude comments. I've even had people hang up just to call back hoping a guy would answer. The most offensive thing I've ever had happen to me though was while on the sales floor. Trying to help a boy albout 12, walk up with the tablet and ask if he needs any help. While holding GTA V, he asks if there are strippers in the game and if they get naked. I politely answer his question but tell him he'll need a parent to be able to buy the game
    via shitgamestopcustomerssay
  • 03
    Text - A few months ago I was a little GA during the holiday season. I was watching my ASM take a trade on a PS Vita, but the line was long so he took care of other customers beforehand. When the time came to take the trade, he noticed that the cable was frayed and told the customer this. Customer: You had my Vita back there that whole time, you could've done that to rip me off. I heard at "x"Gamestop that you make more money off the defective trades. ASM: Actually I've worked at that Gamestop a
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  • 04
    Hair - Customer: Hey I bought a PS4 not too long ago, and I honestly don't like it can I return it? Me: Well do you still have the receipt? Customer: Nope Me: Are you a member? Customer: Yea, but I don't use it. Me: Sorry sir, I can't process the return that way. Customer: No but I used to work here. I know you guys can do it "other" ways. Me (inner dialogue): Other ways get people fired... Me: Sorry sir, I simply can't do it. Customer: Man I know you can, just get the supervisor. I walk to the
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  • 05
    Font - P % DESC Then it clicks. The father though his kid was saying NintendoRECIO DE TICKET MAS BAJO Had a Hispanic father come in a few years back to get his son a Christmas gift. He kept asking for a Nintendo Ten. I had no clue what he was talking about. He said that's what his kid asked for, a "Nintendo Ten". I explain that there is nothing named Nintendo Ten. He loses it. Curse words, insults, you name it. I ruined his sons Christmas type stuff. I still am at a loss for words. Five minutes
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  • 06
    Text - Customer: *Throws games on counter* Welp, this oughta keep the midgets happy fora while. Me: Aw that's nice. How old are your kids? Customer: Kids? Ha! I guess most people would think that.
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  • 07
    Cartoon - Customer (over the phone): How much is Super Smash Brothers for the Xbox One? Me: Smash Brothers only came out for the Wiiu and 3ds. Customer: Shit, I just wasted $400.
    via shitgamestopcustomerssay
  • 08
    Face - An 18-year old boy comes up to the cashwrap while I'm finishing up some CAT counts for the week. Customer: Hi, I would like to trade in this iPhone 4. Me: Sure, no problem! I bring up his Power Up Information and checked the phone for any imperfections and that the screen works. Me: Is there any reason as to why you are trading in the phone? Customer: yeah, the reason why I'm trading in the phone in is because it doesn't have your phone number in it.
    via shitgamestopcustomerssay
  • 09
    Text - Old man: Hey there cutie! What kind of games do you play? Me: *a little confused by his remark* Erm.. I play mostly JRPGs and some action adventure games. Old man: You excited for the new Xenoblade Chronicles X? Me: *feels a bit more comfortable* Oh, dude yes! Been dying for that to come out! Old man: How about you come with me on a dinner date, and I'l let you play my copy? *winks very creepily* Me: . realizes my name tag is backwards, so he can't see my name Uh, you know I'm a dude, rig
    via shitgamestopcustomerssay
  • 10
    Hair - Around the time the elite console came out we were told to call those who had pre-order the system and let them know they can trade in their old next gen system for 200.00 in store credit. This guy was first on my list... Me: yeah you can trade in your system and games Him: not bad! Do you guys take pot too? Me:.. um what? Him: ya know pot, weed? Me: No... Him: okay thought I ask
    via shitgamestopcustomerssay

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customer service video games stories cringe
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