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'This is unbelievable': Local hotel manager deals with Karen customers after storm hits

First, there was an actual storm, but then there was the storm raged by a sea of Karens. These Karens were demanding answers and hotel rooms, and they were not taking no for an answer. It's remarkable how hotel employees have to deal with the wrap of guests and customers who are truly just upset about something that is so far beyond the control of any hotel employee. We're talking about the weather, of course. The weather coupled with poor planning on the part of the Karen guests. Just because they couldn't plan well enough in advance (and mind you, this particular storm was well-documented in the media) does not mean that they can throw a tantrum at overworked, powerless front desk agents. 

 

If we take a moment to look a bit deeper into the psychology of these disgruntled Karens, it doesn't take long to consider how these folks are really just mad at themselves for not having better contingency plans. The frustration of screwing up your own travel is definitely real, but the difference between a normal person and a Karen is the ability to recognize that a front desk agent like this Redditor is certainly not at fault here. 

 

Keep scrolling below for the full story and for the best reactions in the comments section. For more stories like this, feel free to take a look at this post about a general manager's unhinged texts.

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Posted by BenWeiss
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customer service karens hotel tales-from-the-workplace customers karens in the wild entitled reddit thread Reddit karen entitled people

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