"It's just business," people (probably your managers) love to spout… and it always is until it's personal. You can rest assured that anyone using this canned clamshell phrasing is probably using this to dismiss situations where they're exploiting you… and they are going to take it very personally should things one day not go their way. It's the same sort of tactic that is used when you're told by a notoriously toxic employer that "We're all a family here." The hope is that you'll buy into the thin words they're saying and not question anything else they're doing or implying.
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That being said, it's usually never a good idea to accept a counteroffer from an employer. These days, a lot of employers will take the fact that you tried to leave as a threat to their business and an insult to themselves, so even if you stay on and continue in your role at your new rate, the relationship is likely to never be the same. (Yes, there are exceptions here.) This same reaction is why it's also dangerous to give longer notice than required, as you may find your “goodwill” being repaid with your employer eroding the ground beneath your feet…
See the original thread below, as it was shared with a popular online workplace community, sparking discussion around the topic.
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