'I'm giving people 75-99% discounts': Retail employee saves customers $400+ on prescription glasses, getting payback against a manager who denied her a promotion

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Jesse Kessenheimer • Writer and Editor
Nov 28, 2023 10:00 AM EST

As we've all seen over the weekend, because of all of the Black Friday and Cyber Monday deals being shoved down our throats, sometimes companies need to slash their prices in order to make a sale. Discounts drive the consumer populous mad with desire and even if they're only saving 10% with our coupon, most shoppers will stop at nothing to get it redeemed. Quite frankly, I don't fault extreme couponers and deal-chasers... Life is expensive, so if you want a few nice things at a lower price, do your thing. 

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  • However, in our next story, a retail employee bolsters every shopper's wildest dream, offering absurd discounts (up to 99% off) for a number of reasons. Firstly, she didn't believe her company's product deserved the exorbitant price tag. Besides, they denied her a promotion so who cares about their profits anyways. Secondly, OP had some malicious compliance on her side because her boss said to do whatever it takes to make a sale– no matter what. 

  • Whatever you say, boss! 

    Scroll for the entire story of retail heroics, a managerial position lost, and the deal of a lifetime. Next on the reading list, here's another spicy tale of revenge, where a fast food employee gets back at the dirtbag teenagers terrorizing his workplace. 

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    r/r/MaliciousCompliance Posted by u/t1gbiddeez A A story from working in optometric retail S OC I was working at "The Glasses Store" for a while selling people their glasses, and in a sense, filling Eyewear prescriptions. I
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    had a manager who refused to accommodate to my disability (all I ask is to plug my ears when it's too loud because I have extremely sensitive hearing) and never trained me. She basically, in so many words, told me to hit the floor, and to solve any problems with a discount.
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    She never specified what type of discount. So there I go giving people 75%-99% discounts after i discover most of the glasses we sell for $500 only truly cost $100 total, at most, to make.
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    The regional managers and everyone at HQ begins coming down, because although they obviously have taken notice of my malicious compliance of my managers vague request, I've been making 30% of the stores sales because of this. Before they were struggling to close any sales at all. Fascinating.
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    My manager also promised to promote me as my performance improved. She hired a manager for the position she promised me in a month, with someone she had the audacity to have ME train. I was so done with her negligence, one day I opened the store with the new girl, literally told her I was quitting, left my keys, and jumped ship.
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    Moral of the story is: glasses should actually be cheaper, in my semi-professional opinion.
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    CoderJoel 2 days ago What a spectacle. 669 Reply Share t1gbiddeez OP. 2 days ago It was. The optical illusion of promotion really did it for me.
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    Stressdan Depressd 2 days ago I feel like this is why so many people are turning to online retailers for glasses. It is incredibly cheaper 47 Reply Share Sinoviaz 1 day ago Gods bless Zenni.
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    Any-Mathematician293 2 days ago I used to know a Luxotica sales rep and every pair his friends and family wanted was $100. Reply Share 37 fernetc 2 days ago Did this happen in 20/20?
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    Hi_Its_Salty 2 days ago You gotta respect people who need glasses to see. They literally paid money to see you
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    stillonrtsideofgrass I see what you did there 12 2 days ago Reply Share yearofthesquirrel 2 days ago I see it as well because I got a 89% discount!
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    Ice_Pyro87 2 days ago Fun fact, like 70-something percent of eyewear, eye insurance, and optometry is controlled by the same company.
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    Jezbod 2 days ago A very old friend of mine owns a testing and dispensing opticians - a family run business. I know the free pair of glasses he made for me would have cost £300+ if I bought them.
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    A set of standard frames and plastic single vision lenses usually wholesale under £25. The cost to him for my set was around £50, extra cost was due to varifocal Reactolite lenses. I bartered my IT knowledge and experience for them.
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    LeeQuidity 1 day ago Anybody chipping away at the Luxottica monopoly is a hero in my book. 1 Reply Share t1gbiddeez OP. 1 day ago Thank you. Somebody here gets it.
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    Dasylupe 2 days ago Haha, joke's on the industry because I just let them shoot lasers into my eyeballs. Take that, LensCrafters (or whomever).
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    Somber_Shark - 1 day ago I have astigmatism, but even I can see the stupidity of your (former) boss with 20/20 vision. 43 Reply Share Lylac Krazy 1 day ago Shame you couldn't see eye to eye over this.
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    Jyobachah. 2 days ago There's two different business models with this type of retail. One is you sell few items for large markup, hoping you sell enough to make big profits. Think Lamborghini. The other is selling lots of items for small markup and moving more product to make up the profit. Thank coffee shops.
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    On one hand, the "30% of sales" can be taken as they made 30% of all sales the store made on total sales and the other is on total sales revenue. It's a very big difference and would love to know which figure represents OP. 18 Reply Share t1gbiddeez OP. 2 days ago Total sales. Definitely not revenue. The point was for the company to lose some money.
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    WinginVegas 20 hr. ago Knowing people in the industry, they don't mention that most polycarbonate single vision lenses cost about $4 and they almost all have anti-reflective coating on them from the factory. So that $25 markup for AR is just stealing and while there is a cost to cut the lens to fit your frames, it doesn't account for a 1000x markup.
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    Terrible-Image9368 15 hr. ago As someone who wears glasses and has to have separate vision insurance just to be able to afford said glasses due to my prescription being so strong I need special lenses I agree glasses do need to be cheaper Vote Reply Share PsychologyNeat6993 15 hr. ago You were framed
    via u/Terrible-Image9368

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promotion deal boss discount employee manager job malicious compliance revenge work sale raise reddit thread Reddit denied company payback
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