'You want me to intentionally break a client's new computer?': Employee insists coworker give 'bad customer service,' coworker breaks customer's computer with new software
This sales associate was perfectly fine with breaking a customer's computer just to make his own life easier.
While buying new technology, things can get confusing pretty quickly if you aren't the most tech-savvy person. If you're buying a computer in person, for example, you might go into the store knowing exactly what you're looking for. But then a sales associate starts talking to you, and suddenly they're telling you that computer won't work for you. Instead, they say, you should get one that cost three times more. Oh, and get these add-ons, too. If they work on commission, they're going to try and sell you the tech that's best for their wallet, not yours.
It seems like the woman in this story fell victim to this exact kind of employee. She was sold software she didn't need, but the store wouldn't want to give her a refund and lose all that cash they just took in. So the OP, a repair associate at the store, was sent this woman's computer, along with a task that was doomed from the start.
Check out the whole story down below. And up next, this overworked restaurant closer was ready to prove a point to the bosses who were making them juggle a million tasks.
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