'Now that's how to deal with a cheating husband': Call center worker gets the 'best call ever' from infuriated wife

Author image for Remy Millisky
Remy Millisky • Writer and Editor
Dec 9, 2023 11:00 AM EST

It must take a lot for a call center rep to call a conversation their "best call ever." These call center workers deal with cranky customers all day long, 40 hours per week, and that's basically their entire job. Not every customer will call up already frothing at the mouth with anger… but a lot of them will, and they're ready to blame the poor customer service reps for everything that's gone wrong. 

Some folks are under the incorrect assumption that if you're loud, you're right. If the call center rep is telling you to hit the power button to turn on your computer, and you scream back that you already tried it, you're not helping them help you. You're just being "that guy," the customer that the rep is going to laugh about with their colleagues the minute you hang up the phone. Be warned! These days, if you're loud, you're necessarily not right — you're just getting made fun of. 

Forget about all those negative calls for a moment though. U/Combrudenn shared the story of their favorite call. Interestingly, in the comments, some people sided with the scorned wife, while others thought it was odd that she was able to do such a thing without her husband's permission. We can see both sides of the argument. It really comes down to cultural differences, since this is apparently a perfectly normal practice in the UK. 

Next up, this city told a family to deal with their overgrown plants, so the family brought in experts to tell the city exactly why they were wrong. 

Advertisement
  • 01
    PADO MEDIA HERE AUCE W MY CAR
    via why kei on Unsplash
  • 02
    Don't cheat on your wife S I used to work in a call center for a UK car insurance provider which was also a supermarket. One day I received the best call ever. Me - Me AL - Angry Lady (my hero) Me: Hi you're through to Combrudenn at blah blah blah, how can I help you today
    via u/Combrudenn
  • 03
    AL: Yeah Hi Combrudenn, I need to remove a driver from both cars. Me: no problem. Do security and explain increases to premiums. AL: oh that's all fine and dandy. Me: okay who are we taking off of these policies? AL: I want to remove Alistair, my husband. Given that I've just got home from work and he's in bed with another woman, I think he can go spin. He off in my Audi and I'll be calling the police as soon as he's uninsured. 1
    via u/Combrudenn
  • 04
    Me: (shiiit) okay, removing your husband will definitely put your premiums up, and if he is stopped you'll need to pay to get the Audi out of the impound. AL: oooh it'll be worth it combrudenn, that saggy sack of will rue the day he messed with me. Me: yeah, I don't think he's made a smart choice here. Anyway your new payments will be X per month (double her previous) so he's still costing me. AL:
    via u/Combrudenn
  • 05
    Me: yeah having a spouse/partner will normally lower the cost. So let us know straightaway if someone moves in. AL: proceeds to add her best friend as a cohabiting partner. Me: I'll waive your admin fees too, and your new premiums are X (10% lower than original price). AL: brilliant thanks combrudenn!
    via u/Combrudenn
  • 06
    Went on to leave me a 5* review + a letter to the head of our department about the great service. Also her (ex)husband got pulled over, police called us to ask if he was insured. Godspeed Angry Lady.
    via u/Combrudenn
  • 07
    GingerStorm83 Now THAT is how to deal with a cheating husband... beautiful!
    via u/GingerStorm83
  • 08
    TroopersSon she was on it like a car bonnet. Fair play to her. That's some quick revenge.
    via u/TroopersSon
  • 09
    leah_amelia Also that's going to his premiums up big time when he goes to get insured. He'll have to say that he's had a motoring offence in the last 5 years, which for driving without insurance is going to really cost him. Glad she's him over in the long I cheating run too. Get (ex)husband
    via u/leah_amelia
  • 10
    neatnoiceplz So you can just remove someone from their insurance without their consent with the foreknowledge of the police being called on them? And also add a friend as a 'partner' again with full knowledge of this... Pretty bad practice in my opinion. Not to say the guy deserves a break, just a weird system.
    via u/neatnoiceplz
  • 11
    [deleted] I'm in the us and we wouldn't remove a spouse from a policy without at least talking to them.
    via u/[deleted]
  • 12
    averyrisu Not to be a downer but adding someone who is not a cohabitating partner as a cohabitating partber for better rates is insurance fraud stateside. 18 Reply Share Blazypika2 maybe she moved in with her friend right after her husband cheated on her.
    via u/averyrisu
  • 13
    showmethegreen In my state, it can get you fired and or lose your insurance license for removing a spouse without their knowledge. 11 Reply Share disgruntledhands It works differently in the UK. The contract is taken out by the main policyholder and additional drivers are at the discretion of the policyholder. It's awesome.
    via u/showmethegreen
  • 14
    + [deleted] AL was like: Hippity hoppity dont mess with me in my property
    via u/[deleted]
  • 15
    [deleted] I have never heard of insurance premiums going up when you take someone off. My experience is they always go down. In addition your insurance changes happen at midnight here. What I mean by that is if angry lady tried this cheating husband would still be insured until midnight.
    via u/[deleted]
  • 16
    Lastly, even if he was not explicitly on the policy, the insurance would still be on vehicle and anyone driving it that borrowed the car or even stole the car. When the police called the insurance company they would be informed that the car was insured. The only way this could leave him without insurance is if the CAR was taken off the policy. At this point, as long as cheating husband's official residence is the same address as angry lady, she is now committing insurance fraud and OP willingly
    via u/[deleted]

Want More? Follow Us and Add Us as a Preferred Source on Google.

Tags

wife husband cheating cheater insurance call center tales from call centers cancelled driving petty driver
Scroll Down For The Next Article