‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

Working a graveyard shift when you are at a front desk type of job is always… interesting. The stories that those employees tell in the break room afterward are always the funniest and most unhinged ones. The combination of the late hour, lack of sleep, the manager not being present, and weird customers always creates the best tales to be told.

A lot of those tales end up on Reddit, much like this one. The OP of this story worked at the front desk of a hotel on a night shift during Mardi Gras. During that night a lot of interesting people showed up, but the most interesting one was a guy who had no reservations and asked for a room on the spot. When he was told there were no rooms available, the guy claimed he was the supervisor of a big company that had reservations in the hotel for some of their employees, and demanded to get a key to one of his employees' rooms. With no ID or any confirmation that what the guy was saying was true, OP simply couldn't let the guy in.

Keep scrolling to read the rest of the story. If you are in the mood for more stories like this one, click here for a story of an entitled customer who demanded a delivery guy shovel snow from her driveway.

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Posted by Bar Mor Hazut

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workplace-stories employee hotel work tales from the front desk reddit story workers Reddit workplace-stories-reddit guests front desk tales-from-the-workplace workplace

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