'He outright yelled at everyone': Entitled ER waiting room complainers upset when new patient gets treated first, employee rightfully sets them straight

Author image for Isabella Penn
Isabella Penn
Jul 26, 2024 1:00 PM EDT

We can all agree that no one likes making a trip to the emergency room. It's highly inconvenient, usually overcrowded, and let's not even get started on the cost. But what's almost just as bad as visiting the emergency room yourself would be the poor workers who have to deal with irritated patients all day long. They are already unhappy to be in your presence, not to mention they are in immense pain (I mean, they are in the emergency room, for crying out loud). And when you're in a lot of pain, you hardly have regard for others around you. The OP (Original Poster) in the story had to take his mom to the ER after she started exhibiting signs of a stroke. As soon as they got there, a nurse quickly took his mother back to get checked out, much to the dismay of the patients who had been waiting hours to be seen. But don't worry, one brave employee put all of the people complaining right in their place. And it's oddly satisfying. 

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  • 01
    r/ r/Entitled People • 2 days ago AijahEmerald Entitled ER waiting room pushes a nurse too far
    via u/AijahEmerald
  • 02
    Two years ago, my mom had the first of two strokes that left her disabled and eventually led to her death 19 months later. She'd complained of a headache for a few days and I'd asked about going to the ER but she said it was getting better. The next morning she displayed
    via u/AijahEmerald
  • 03
    symptoms like she had with a previous stroke - confusion, shuffling gait, etc. Not the usual symptoms but I knew. Since an ambulance would take her to the worst hospital in the county, I convinced her to get in an Uber with me to go to the doctors office (really to the ER but she would've refused if I said that).
    via u/AijahEmerald
  • 04
    By the time we got to the ER I knew would treat her well, she was having trouble walking so I grabbed a wheelchair and wheeled her in. I told the front desk her info and that she was having the symptoms of a stroke, then went to sit with her. About 3 minutes
    via u/AijahEmerald
  • 05
    later a nurse came out and took us right back to a room. Apparently there was a lot of grumbling from the others in the full waiting room which I was too stressed to notice. A friend was coming to meet us and she had to sit in the waiting room for a few minutes, she shared the rest of the story.
    via u/AijahEmerald
  • 06
    She arrived about 10 minutes after she we were taken back and walked in to hearing people complain amongst themselves. Eventually people were going up to the desk angry, saying it was unfair some of them had waited for hours and my mom had gotten special treatment. I guess some even raised
    via u/AijahEmerald
  • 07
    their voice because the nurse who'd gotten my mom heard them from the triage room and stormed out into the waiting room. He outright yelled at everyone about how people are seen in order of who is sickest and "that woman who was taken
    via u/AijahEmerald
  • 08
    back right away had a stroke and there was a very limited amount of time to save her life!" A few people tried to keep complaining and he yelled again that anyone unhappy about it could walk right out the door and go to any of the other dozen + hospitals in the metro area. He then called a security officer
    via u/AijahEmerald
  • 09
    down to make sure no one started any further issues. Moral of the story: if you go to an ER and they male you wait, be thankful. It likely means you're not going to end up disabled or dead.
    via u/AijahEmerald
  • 10
    Minniver . 2d ago It's really sad that this happens near anywhere. ER waiting rooms, doctors' offices, etc. People can just be jerks.
    via u/
  • 11
    This Daydreamer_ • 2d ago I just don't get people. You want faster service? Either arrive half dead or go to urgent care. Urgent care won't take you because they don't like your insurance or lack thereof? Bring something to read. It's just common sense that you seriously don't want to be the person who is immediately pulled to the back in a busy emergency department. I'd far rather be bored than having a stroke. Even if the television is showing HGTV,
    via u/
  • 12
    Fianna9 2d ago I'm a paramedic and I was waiting with a patient for a bed. He wouldn't stop about the wait, when another crew took some one back. A young person from a trauma who was having assisted ventilation. He began yelling that he deserved to be seen first because he was old. I actually snapped and told him she is being seen first because she might not make it to his age. He didn't care. He was an ass
    via u/
  • 13
    ImaginationOk2690 • 2d ago I had a similar experience when I took my mom to the ER for a stroke. I snapped at the the most to just shut up. People one are ridiculous sometimes!
    via u/
  • 14
    ThinkCow83 • 2d ago My Mum always told me that you WANT to be the person waiting because it means you are less seriously ill than those whisked through ASAP....... When I last went to A&E (UK version of ER) I waited less than 10 minutes to be seen..... That was when I realised I was actually ILL.....
    via u/
  • 15
    One-Satisfaction8676 2d ago First time I had kidney stones my wife drove me up to the door and went to park. I walked into a completely full waiting room at the ER When I got to the desk to check in a nurse was helping someone with paperwork and took one look at me, said excuse me to the other patient. Took me by the arm and walked me back to a room. Before we even got to the room a female doctor rushing by
    via u/
  • 16
    said "kidney stone or appendicitis get an IV in him stat" and rushed off. They didn't even have my name. ER staff are number one, they don't/cannot pay them enough
    via u/
  • 17
    RocMills . 2d ago I was in the ER with a foot injury (x-ray revealed 5 broken bones in the foot and lots of toe breaks), and it was absolute agony. About an hour into my wait, a mother and son came in, the boy about 10 years old. Kid looked awful, was guarding his abdomen and when I saw mom pressing his belly, and his reaction, I knew it was his appendix. A nurse. came out and poked his belly a few times, then disappeared.
    via u/
  • 18
    I had my appendix burst some years prior and was improperly diagnosed, so I knew exactly what he was feeling. The longer we both waited, the worse I felt for him. When a nurse came to check on me, I was nearly in tears and I told her to please, please see that boy before me no matter what. I'm sure I didn't need to tell her, but I couldn't bear the thought of that poor kid continuing to suffer. I just don't understand how anyone can not comprehend the idea of triage and treating the worst affect
    via u/
  • 19
    • MontanaPurpleMtns 2d ago The scariest time for me was when I took a moment to gather things and then followed. the ambulance to the hospital. By the time I got there he was being prepped for emergency surgery, and they were bringing in a specialist to do it. He's fine. But time was critical.
    via u/
  • 20
    billdogg7246 • 2d ago I lost track of the number of times I told some whiny entitled that "This is the ER! It's WORST COME FIRST SERVED, and YOU DON'T WANT TO BE FIRST!". I lasted nearly 11 years doing 12hr nights in a very busy ER/Level I trauma center. I finally just got too burned out by the entitled idiots who thought their little boo-boo took precedence over the actual traumas we dealt with every single night.
    via u/
  • 21
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    via Karolina Kaboompics

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