'[She] left us with $800 worth of merchandise to put back': Entitled customer shops for 7+ hours but can't pay for most items in her cart, employees clean up her mess

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    Customer was in the store for 7+ hours! Workplace Story
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    Wanted to share my insane customer story from tonight. I went in for the 5-9 shift. I noticed this lady walking around with an OVERFLOWING
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    cart. I told my manager to look and she informed me that the lady has been in the store since 1 and is a repeat offender for bringing a cart load up and then leaving half the stuff at the register.
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    About an hour later, she comes up and asks if there's a place she can "go through what she got. and decide what she actually wants". We tell her that there isn't a spot for her to do that
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    (because there genuinely isn't) 3 times. She eventually just parks it in the seasonal section and sorts through her stuff for, no joke, 2 hours!!!
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    She then leaves everything she doesn't want in the seasonal section and proceeds to venture further into the store to KEEP SHOPPING.
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    She continues to walk around the store, putting things in her cart, taking things out, and leaving a mess of merchandise all over the place. She finally
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    comes up to the register around 8:10pm (again, she's been in the store since 1pm!!!!). She starts setting things on the counter, watches every item ring up, and also creates a whole pile of things she's decided not
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    to get (even tho she's had 7 hours to do that already). Once everything is rung up, wrapped, bagged, etc, the total is OVER $800! She
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    mentions that she made a purchase earlier in the day and she completed the credit card application with that and that she wants to use the Michael's credit card for this purchase so she can get the 20% off. We tried
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    multiple times but the register would not let us use the card/said the credit card was not found. Her only other form of payment was a $20..... So she picked $18
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    worth of items and left us with $800 worth of merchandise to put back in their correct spots with less than half an hour until close. I love working at Michael's
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    delicate_decay_ OP. mind Vibes fe
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    This was her cart at one point when she left it up front to use the restroom
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    silly_billylol at that point i'm telling her to leave. just wasting everyone's time
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    SillyCraft... I think I would actually have a f this happened in my meltdown if store... But I wish I had her amount of free time. Must be nice
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