Client refuses to pay and keeps ‘forgetting’ invoices, forcing freelancer to send blitz email barrage to get what’s owed: ‘Oh, I thought you needed them resent’

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    20 Phone W G Goog "Just making sure you've got the invoice this time."
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    just send me the invoice'- so i sent it. 14 times.
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    a client kept "forgetting" to pay, so they'd ask me to resend the invoice every week. after the fifth
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    time, i set a reminder to email it daily until they paid. they finally called, yelling, "why are you spamming me?” i said, "just following your instructions."
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    *UPDATE: so a lot of you are asking what happened next. after i sent the invoice 14 times, the client finally called me
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    -voice absolutely dripping with indignation -and said, "why are you spamming me?"
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    i calmly replied, "oh, i thought you needed it resent. just making sure you've got it this time.”
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    there was a pause. the kind of pause where you can hear someone's soul leave their body for a
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    second. then they mumbled something about "getting the check sorted" and hung up.
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    the best part? they paid that same day. all 14 invoices were marked as "read" in my email tracker within an hour.
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    Cheezburger Image 10449317888
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    moral of the story: sometimes, the squeaky wheel doesn't just get the grease it gets paid.
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    hegbork The best way to get "forgotten" invoices paid I've ever seen was a very early web hosting company in the 90s. If the customer didn't pay on time their web site would get redirected to an error page saying "site unavailable because <company name> doesn't pay bills on time".
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    Glitter_puke Place I used to work handled the hosting for a nearby university's law school. Absolute sh client and I was the A/R person tasked with chasing down their late invoices. We eventually had to, after 3 warnings in
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    a one-week span that we would, take down the law school's website during enrollment. They cut the 4 months past-due $250 check for hosting that afternoon. Like, how hard is it bills? to just pay your Client was the owner's alma mater so he let them get away with way too much sh.
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    Homeschooling Dad Yeah, a friend of my wife's was babysitting a lawyer's kids and was enlisted to join them on a family vacation. She was told her job duties would be one thing, but when she got there, they were another. She ended up quitting, he didn't pay, and she took him to small claim courts. He counter- sued, but quite literally didn't bring the receipts.
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    She won, representing herself, against a lawyer simply because the lawyer thought entirely too much of himself. (To be clear, I'm not saying all lawyers are like this.)
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    realdappermuis I worked for a global cancer charity the boss of the local charter did this sh. It's a power move. Not because they can't. Makes them feel good to have power like that
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    It took a lot of convincing but eventually got him to give me access to the online accounts so I could just make the payments. There were some that were overdue by a year, but people didn't want to hassle 'a cancer charity'. Problem there was that a
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    confirmation code would be sent to his phone. All he had to do was forward it, a 5 second action. And he'd make me wait, and wait and wait and have to redo it and redo it. For no reason other than arrogance
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    Some people refused to provide service to us without upfront payment, and we had a 20k attendee event about to fold because even though he was sitting in my line of sight and I
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    had verbally asked him to send the code, he was just flexing his lil ego, and didn't send it until it was too late and I had to sweet talk convince the service provider late at night before the event to still do it
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    tarhoop Years ago, I hired a guy to shovel snow while I was on holiday. I gave him half up front and agreed to pay the rest on my return.
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    He didn't shovel once, and it snowed daily. I texted him, he told myself. me to f This was in the early days of smartphones. I had one, he didn't. He was not adept, or his phone was incapable of blocking my number. I downloaded an app to schedule messages.
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    End of the day, I sent him a message that said, "It's the end of the day, remember, you had a chance." I set it to message him every hour that he needed to pay me back, or the frequency of messages would increase.
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    He messaged me in the morning to go f myself. I set it for every fifteen minutes. He messaged me by noon that he spent the money, and he couldn't pay it back.
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    I changed the message to say, "You shouldn't spend money you didn't earn, pay me back." And I set the timing for every five minutes. He begged me to stop. He said he was on the way.
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    I changed the message to say they would stop when I had cash in my hand. He didn't even make it 24 hours.
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    angmarsilar One of the places I work at (a large outpatient medical center) forgets to pay the satellite TV bill from time to time. You turn on the TV and there's a banner on the TV
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    to "Call this number to pay your bill" with no station availability. Our section will leave the TV on anyway, even after getting calls from administration to turn off all of the TV's. It's an absolute embarrassment.
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    Puzzleheaded_Film_24 I miss the fax machine. I once took a Final Notice invoice, sellotaped the top to the bottom so it formed a continuous message and faxed it to a hateful
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    customer who treated me with absolute contempt. One whole day of faxing over and over so his machine couldn't get any other messages in... those were the days.
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    anomalous_cowherd There was a web developer who had a bit of code that reduced the opacity of the site three percent every day after the due date. A month after it was overdue the site would be completely invisible except for the web devs contact and payment details.

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