Employee forces entitled customer out after coming in five minutes before closing with a complicated order: 'I pointed him to the door'

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Ben Weiss • Writer and Editor
Feb 21, 2025 8:00 AM EST

One thing customers should never do is disrespect an employee's time. This should be inherently understood for a plethora of reasons. First and foremost, a customer would not want their time disrespected in the same way. "An eye for an eye," as they say. Secondly, how can one expect quality service when it's crystal clear that the employee is in a rush and is unable to perform said tasks to the best of their ability as they are in a hurry?

Unfortunately, there are still far too many reprehensible individuals who continue to think the world revolves around them despite plenty of evidence to the contrary. These folks deserve to be awakened like Keanu Reeves in The Matrix, and while I wish overworked employees did not have to interact with said individuals, sometimes it's up to them to pull these folks out of their "main character" worldviews.

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    Cheezburger Image 10470509824
    via Unsplash+ (Getty Images)

  • Here, we have a businessman who came into a copy center five minutes before closing, demanding a complex business card order that this employee could never have completed in such a short span of time. When the employee turned the customer down, he initially refused to take. no for an answer. Thankfully, he didn't know what it's like to deal with an overworked and underpaid employee who had no time for this nonsense!

  • 02
    I work at a copy center, we print documents and photos. At 9:54 p.m., a guy came in to print business cards. First of all, why the f is he here five minutes before closing time? Second, he
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    came in with something that can't be solved in five minutes because a) it's business cards and b) he started asking a bunch of stupid follow-up questions, meaning he had no idea what he needed.
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    You're probably guessing that business cards are printed and sliced on a machine in large runs (we have a minimum of 50+ pieces in our production facility),
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    and that it's not done in a regular office with a xerox machine. Even if it isn't, that's fine, because you'll likely listen politely to my explanation, realize you won't get the results you want now, and go home afterwards.
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    He didn't go home, but continued to ask if it was possible to print on a regular sheet of paper right now. I, knowing the tricks of xerox, said that no, double-sided printing of business cards will not work (it prints with a shift of a
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    few millimeters, and if you adjust the layout of business cards to this shift, you just be tired of moving this sh by millimeter on the screen, but the result will not be achieved), and
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    the color will definitely not be the same. He continued to insist that he needed these stupid business cards and asked how long it would take me to adjust this layout, to which he received a direct answer: none, I will not be doing it, especially now. But even
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    after that he did not calm down and asked to make him at least one-sided. To make him finally go away, I even printed him a couple of sheets of his business cards on plain paper.
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    Cheezburger Image 10470510336
    via Unsplash+ (Sumaid pal Singh Bakshi)
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    I'll clarify, I don't mind getting into a person's situation if they urgently need to do something, to help them even if my working hours are over, but this one came with a blissful smile and a pile of questions, not giving a f about the fact that it's not my working hours. What ked me
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    was when he started asking irrelevant questions like "where do you go to college?". Again, nothing wrong with small talk, but NOT at 10PM!
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    , and at I realized he's a total j this pace, he's going to sit here until he's tongue-tied or ends up starting to hit on me. I asked him if he would take these papers,
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    which he didn't like the color of (of course!), and he said no. So I pointed him to the door with a straight hand and said goodbye.
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    Edit: After reading the comments, I wanted to add one clarification. The client was out the door at 10:03 pm, after my shift was over.
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    Fair enough. If you think that service workers should be overworked for free because of your poor time management, go touch grass. The world doesn't revolve around you.
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  • Several members of the online community chimed in with their reactions to this employee's no-nonsense attitude, and let's just say that it's pretty clear how many folks have found themselves in similar situations with entitled customers. Here's what they had to say!

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    outlawaol I used to work in a photo lab back in the days of chemical printers and film development onsite. Around closing time we could pause the printers and jobs would just que up overnight and
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    morning shift would print them. I cannot count how many times people would come in and stick their cameras memory card in and send a 500+ print order
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    through at 5 minutes to close. Then as we were shutting down for an hour come back and ask for their order. They'd be so mad it wasn't done and get all huffy about it. My simple
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    response was always 'it didn't hit the printer before we closed and will print tomorrow'. Knowing full well that it being paused was never going to come through. Stupid entitled pr S.
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    IceDragon_scaly ⚫ Good customer service doesent mean you have to exploit yourself. First its only 5 minutes, then the next karen comes with "BUT MY SISTER CAME HERE 5 MINUTES LATE AND IT WAS FINE"
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    Routine_Trick_6775 I used to work at a print shop and one client, a psychic, always brought rush jobs. Ummmm, not very talented?
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    dataslinger Sounds like he came to make small talk and ask you out since your shift was ending.
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business card copy machine employee work stories work copy entitled people karma overworked-employees entitled people
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