‘Alright, enjoy the chaos’: 18-year-old receptionist gets told to ‘stay in her lane’ by a new manager, then everything falls apart when she stops going above and beyond

Never underestimate the effects of an excellent receptionist. Taking on multiple roles that make the office run smoothly, a capable and thoughtful receptionist is like the heartbeat of an organization. Incoming calls, multiple meetings, and juggling everyone's schedule is one thing, but taking on the duties of a personal assistant to every other employee goes above and beyond.

Apparently, though, the new manager in this next story didn't want a receptionist to go above and beyond; they just wanted your average, minimum wage, brain-dead phone jockey to do nothing more than smile at the front desk. Welp, sometimes you get what you ask for in the form of malicious compliance, especially when you've underestimated your opponent in the workplace.

Jesse Kessenheimer

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I used to work as a receptionist, and it is not as simple as it seems. Balancing the challenge of answering the phone, returning emails, and fielding the mood of every other office worker in the workplace is not to be undermined or belittled. It takes a true multitasker to be proficient, and it takes an epically talented person to be an extraordinary receptionist. Because when it comes to the front desk, you're more than just the coffee errand boy; you're the one person keeping the wheels on the office machine when everything seems to go wrong.
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"“Stick to your job description” - alright, enjoy the chaos"

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