Coworker kindly agrees to cat-sit for an entire year for free, only for the entitled cat owner to demand that she pay $1000 to install a cat flap in her own home, telling her that it's a "quick install" and that her cat has to have one

As any cat person who has had to leave their cat for a while knows, cat sitting is a very important job. And it's a difficult job too. Every cat is a little different, every cat has their own needs. It's your job, as the cat owner, to leave clear instructions to your cat sitter, to pay your cat sitter properly, and to show gratitude before, throughout and after. Because these people, who invest their time and love into taking care of someone else's pet, deserve it.

Sometimes, you manage to find a kind human who is willing to do the cat sitting for free. That's amazing. It probably means that you have a relationship with them and that they like cats enough to do it and to find joy in doing it. Not paying them does not mean that you neglect all the other things. You still have to be clear in your instructions and to be thankful. What you for sure don't get to do is tell your cat sitter that they need to pay $1000 to install a cat flap in their own house because your cat needs it.

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The entitlement that some people have… amazes us sometimes. And this is one of those times. Asking this generous coworker to have their door destroyed for a cat that is not even their is insane. They are crossing so many lines. Instead of being thankful, they are doing everything they could possibly do to make themselves look bad.
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Tell your friend that we think a contract is a great idea and that she should not bend on the cat flap. That is a flat out no. Some kind of boundaries have to be set in this situation. She has already caved to so much. This has to be one of them. And if the coworker is not okay with that… then she can look for other solutions for this year.
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