15+ Employees who got to inform entitled customers that they were the head boss in charge: 'It never felt better to reveal that I was the manager'

Getting back at bad customers never felt so good.

When you're an employee, especially in a retail or food service setting, you don't have much power to stand up to your customers. You basically just have to take whatever they throw at you. No matter what the customer says, no matter how snarky or impolite they become, you're expected to just stand there and endure it. There aren't many other jobs in the world that allow people to be so impolite — if you act that way in a corporate setting, for example, you'll probably get reprimanded or maybe even fired.

Customers know that they can boss around retail employees, so they'll happily do so. They just won't take no for an answer on some questions, and eventually they have to pull out their ultimatum: "Let me speak to the manager!"

In some exceptional cases, though, that employee already was talking to the manager. What a sweet, sweet revenge it is for that manager to watch their crabbiest customer wilt into submission upon finding out they've bossed around the exact wrong person.

Next up, read about the employees who were just baffled by their coworkers, like one person who shared that on "Day 1… she refused to shake my hand."

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