Boss demands IT send "detailed daily reports" for everything little task they do on the job, IT sends an 87-page novel in response: ‘8:02 AM: Logged into system’

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    Cheezburger Image 10547277824
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    Boss Demanded ‘Detailed Daily Reports’? Sure. Enjoy Your 87-Page Novel.

    I work in IT at a mid-sized company. My job involves a lot of small but critical tasks ―most of which are invisible when everything is running smoothly.
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    Our new manager came in and decided we were "not doing enough." His brilliant idea?
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    "From now on, I want a detailed daily report from everyone. Every single task you did, no matter how small."
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    Okay, sure. You want detailed? You got it. I spent the next week tracking everything:
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    "8:02 AM - Logged into system" "8:04 AM - Responded to ticket #4829 (password reset)"
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    "8:07 AM - Adjusted printer queue on floor 3" ...all the way through every mouse click, every reboot, every 'quick fix' nobody usually writes down.
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    By Friday, my "daily report" was 87 pages long. Times New Roman, size 11, single- spaced. I attached it as a PDF and CC'd everyone he had put on the distribution list.
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    Monday morning, he storms into my office: Him: "What the hol is this?!"
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    Me: "My detailed daily report, per your request. Did you want more screenshots?" Funny thing... later that day, a new policy email went out:
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    "Starting immediately: Weekly summaries are sufficient. Bullet points encouraged." Guess we're not "not doing enough" anymore.
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    Businesswoman Working with Stack of Papers
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    SporadicTendancies I would have included a 1-2 minute log for each job to be logged in the report... Then another log logging the log.
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    vatp46a You missed a golden opportunity to log the activity of logging each task - you'd have twice as many entries for a 174-page report. Add in a daily review of the log and a weekly QA step and you're approaching 180.
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    123cong123 I don't work in IT, but I have friends. When you don't know what others do, it's easy to not know what others do and think they don't do much. You gave
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    him exactly what he needed, an understanding of what you do and a realization of what your day is like. Your efforts helped you, your co-workers, and your whole profession. Good job!
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    PN_Guin I would have been tempted to use a speech to text software and just keep talking all day about my tasks. Potentially with in depth explanations.
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    desmojeff Ah, small but critical things that don't get the attention from management they deserve. Or the respect.

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