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Employees sit around a table going over KPI structures
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You can get completely stuck in a rut like this, always giving all of your energy to a job that isn't necessarily going to get you anywhere. And proving yourself to be a productive worker to management won't necessarily mean that you are ever seen as "management material" (whatever that means). It might even distance you further from it in their mind as they grapple with their own insecurity as to whether you wouldn't show them up in a management role too were you to get promoted.
Plus, if you were to get promoted to another role, that would mean that they would have to replace you and probably with 2 or 3 people, which would prompt all kinds of questions about why productivity has dipped and why costs have increased so much.
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This employee worked for an auto parts company for nearly four years and consistently exceeded performance targets, producing nearly three times the points required for bonuses while helping coworkers with their workloads. Their time there was, of course, not without its hiccups, including dealing with the usual hoopla of changing systems and processes and being brought in on half-baked initiatives from management that left the rest of the team dealing with the fallout.
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After receiving a promotion and becoming a key contributor across multiple departments, management introduced a new point system that dramatically reduced the value of the employee's work and effectively eliminated his bonus eligibility.
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Management look at over-performing employees' KPIs, representative of the events of the story.
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After receiving a promotion and becoming a key contributor across multiple departments, management introduced a new point system that dramatically reduced the value of the employee's work and effectively eliminated his bonus eligibility.
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At the same time, he received a better job offer elsewhere, which he graciously accepted, turning in his notice to his current job. In his final two weeks, he complied strictly with his original job description, stopped assisting other departments, used up his accrued time off, and watched ticket backlogs grow
Months later, former coworkers reached out and told him the company still had not found anyone capable of matching his productivity levels.
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