Disney Employee's Story Is A Brutal Feels Trip

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mattstaff
Dec 4, 2019 1:00 AM EST

Brace yourself, there's a pack of onion-cutting ninjas lurking ahead. This story will take you on a brutal feels trip. 

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  • 01
    Text - Posted by u/Ihaveanotheridentity 2 years ago 10 71.6k I was Goofy at Walt Disney World for over 20 years! AMA! (This post is not for those who wish to preserve the Disney Magic) Specialized Profession spoiler 13.0k Comments Share Give Award his thread is archived New comments cannot be posted and votes cannot be cast SORT BY BEST View all comments View discussions in 4 other communities Show parent comments 98.6k points 2 years ago edited 7 months ago 6 172 34 Ihaveanotheridentity I have
    via u/Ihaveanotheridentity
  • 02
    Text - I was working City Hall one day when two guests came in with two little girls. One was in a wheel chair and the other one looked like she had just seen death. Both were cut and bruised and the one in the wheelchair had her arm in a cast. The two women were actually nurses from a hospital and were asking for a refund on the girl's tickets, something we avoided doing at all costs. When I asked why they told me the story. The two girls were with their mom and dad at Epcot and on the way home
    via u/Ihaveanotheridentity
  • 03
    Text - why. They were truly traumatized. I refunded their tickets and got permission to be their private tour guide for the rest of the day (which they were not expecting). I walked them to the VIP viewing area for the parade which was as far as I could walk them in the costume we used to wear at City Hall. I had to leave them there while I put on my VIP costume. On the way down I pulled out every kid joke I could think of. I was a REALLY good tour guide (I helped write part of it) and I knew ho
    via u/Ihaveanotheridentity
  • 04
    Text - The little girl in the wheelchair smiled. "Really?" she asked. My heart skipped. "Yes, really! He told me to tell you to look out for him in the parade and to follow the float back to City Hall."
    via u/Ihaveanotheridentity
  • 05
    Text - The other girl smiled. "You mean right now?" she asked. It had worked. They were talking. Not laughing, but talking. It was the first time I had heard them speak. Every single parade performer came up to them on the bridge and told them to look out for Mickey. Every one of them told them that. When Mickey's float came up Mickey (who was attached to a pole at the top of the float) managed to turn her body sideways, look down at the girls and point towards Main Street. That was all it took.
    via u/Ihaveanotheridentity
  • 06
    Text - The girl who was Mickey that day got down off her float and without even taking her head off walked up to me backstage and said "Let's go." I walked in with Mickey behind me so I got to see the exact moment the girls met their new friend. They got shy but Mickey was in control now. Those girls met the REAL Mickey Mouse that day. Every single parade character stayed dressed to meet those girls. One by one they'd come in and play a bit then leave. We were in that lounge for over an hour. Mi
    via u/Ihaveanotheridentity

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customer service disney employee kids emotional askreddit story the feels
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