customers

'Look it up': Customer talks himself out of a price-match and has to pay more when retail associate looks it up and realizes it's against their policy

Brad Dickson

Comments

'I'M TRYING TO PROTECT YOU': Call center employee showcases top tier de-escalation tactics when handling Karen customers on the phone

Jesse Kessenheimer

Comments

'Anyone want to donate a $15k Rolex?': 20+ Choosing beggars who are making the world a place

Brad Dickson

Comments

‘It costs them double what I paid’: Library refuses to accept card payment for man's late fine, he comes up with a clever plan to play the long game

Bar Mor Hazut

Comments

'I couldn't care less about what you have to say': Restaurant owner refuses to accept customers' complaints about service, leading to the restaurant shutting down

Bar Mor Hazut

Comments

'None of my manager's rules apply to her': Barista irritated by manager's double standards towards customers' orders

Remy Millisky

Comments

‘Suit yourselves…’: Hotel refuses to waive cancellation fee for guest during popular eclipse event, resulting in hotel's major money loss

Bar Mor Hazut

Comments

'I was left speechless for the first time': Bank customer demands employees help him avoid "pressing 1 for English"

Remy Millisky

Comments

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Bar Mor Hazut

Comments

Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Brad Dickson

Comments

'It's a symptom of a wider problem but it's still theft': Barista secretly adds tip on card reader after customer declines receipt, customer conflicted

Isabella Penn

Comments

‘Leave immediately’: Manager kicks server off shift, ordering them to go home and change clothes in order to comply with dress code

Eleonora Bader

Comments

'His truck was literally bent': Boorish customer gets led down a rocky road after expecting free labor from his mechanic

Jesse Kessenheimer

Comments

'Their brain was left in the car': Customer gets roped into employee duties because he's 2 inches taller and can 'reach the top shelf'

Jesse Kessenheimer

Comments

‘Dude, I’m already here, are you kidding me': Customer wastes 3 hours of time and gas after arriving at car seller's home only to be told van is already sold

Eleonora Bader

Comments

20+ bizarre food delivery stories: 'A grown man [who] insisted that I refer to him as Snow White'

Ben Weiss

Comments