service industry

The most unhinged Dine-and-Dash stories of the week: ‘One of the ladies grabbed a Tupperware out of her purse’

Melissa Knudson

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Ohio theater bartender threatens to kick out paying customer because he assumes they won’t tip: ‘TO BE CLEAR! I was intending on tipping him’

Etai Eshet

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Hotel guest gets mad at front desk employee for not granting the loyalty perks he has to his parents, even though they aren't members of the program: 'Probably because perks are for you, not for any random person you made a reservation for'

María Cetra

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22 Customer Service Memes for All Those Overworked Employees Who Are Hanging by A Thread

María Cetra

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Front desk employee rants about two boomer men who made a reservation for the day before their arrival without notifying the hotel, they respond saying: "You should really do a better job at keeping people's reservations"

María Cetra

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Guest tries to enter a closed campground to park their car, and instead they end up blowing their tires with the spikes, now they are upset the front desk won't fix it: 'They were SHOCKED that I said they needed to figure it out themself'

María Cetra

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MA Artist discovers a print shop selling copies of his illustration after he paid them for 25 prints, claiming that the fact he sent the file granted them permission: ‘[They] cropped closely enough that my small signature is missing’

Etai Eshet

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Texas storage facility auctions off $14,000 of a customer’s belongings for $420 without notice after a software update silently suspends his autopay

Etai Eshet

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Barista demands an extra $7 tip for a coffee correction because she had to “re-craft” it by adding milk, even though the customer already paid and tipped for the original drink

Etai Eshet

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Restaurant Manager Demands 26-Year-Old Employee Get a Doctor’s Note When They Try to Call Out for 1 Day, Doctor Writes Him off for 4 Instead—"Well, you need a doctor's note or it's an unexcused absence"

Brad Dickson

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Front desk employee uses her abilities to separate the rooms far away for a family that reserved 2 just because they were mean: ‘We booked these rooms expecting them to be next to each other!!!’

María Cetra

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22 Memes to Make People in Customer Service Feel Heard and Appreciated

Giuliana Tiscioni

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Employee contacts his manager because of an important incident, boss forbids everyone from contacting her in her free time, but also requests things from employees in their free time: 'She will have to come in on her days off if she wants to talk to me'

María Cetra

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Employee gets denied a raise three years in a row after being told budgets are tight, does some digging and returns with an answer management can't ignore: ‘His whole posture changed’

Cata Holmes

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Chef thinks he is teaching the kitchen "Runner" a lesson over a kitchen intrusion, but he's the one who learns one thanks to the Runner's malicious compliance: 'Don't want me to do the work? Ok, then do it yourself'

Brad Dickson

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Career server rants over 10% tips, reaffirming everyone's prejudice against toxic tipping culture: 'Just don't bother'

Jesse Kessenheimer

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